Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience
4.5
91%
Recommend This Property
Siempre perfecto
Bychuco13
23 November 2020
Esta es nuestra sexta vez que nos ospedamos en este hotel. ¡Siempre PERFECTO!
My Stay At Phoenix
BySkyharbor
22 November 2020
As a business traveler, typically checked in late, but requested for late check out for last stay, the staff doesn't even care about the loyal customer like me; and said "NO".
Great friendly staff
ByVictor
22 November 2020
Great staff in a location near the airport. Only recommendation is that the rooms seem small and could use a makeover.
Excellent value and good facility
ByKendallcolorado
22 November 2020
A slightly dated and large property. The value is really good although the rooms could use a little updated and repair.
I believe I stayed in room 998. It is supposed to be one of their larger rooms. It was OK. The stains on the wall paper need to be addressed.
The food from their restaurant was excellent. Very nicely surprised. Great value as well.
Comfortable and perfect staff!
ByUb53
22 November 2020
Always a great experience. Thank you for your hospitality!
Love this hotel
ByEllieB
22 November 2020
The only rating below 10 that I gave this hotel, was for sleep quality - which was a 9 simply because I was awakened b the tram and / or traffic a few times. But the bed was supremely comfortable, everything about the room was clean and classy. The food was delicious and the staff friendly. We choose this hotel for a night away from the world, because our first stay a year ago had been so perfect. We'll definitely choose it again!
Quick stop at Crowne Plaza
ByGman178
21 November 2020
Spent a night at the hotel, staff provided excellent service and mask was required on the premises. I got the King Executive and the room was much smaller than I anticipated. Other than that, everything else was splendid. Would definitely recommend for the price.
Crown Plaza Stay
ByJohn
20 November 2020
The front desk manager is amazing and extremely helpful!
Nice hotel with great service
ByJohnny
19 November 2020
Rooms were nice. The pool was in the shade all day and the hot tub was closed. Hotel seemed clean.
Great stay and COVID precautions!!!!
Bychuco13
16 November 2020
Everything is just as I remember it. But the COVID precautions have changed some stuff. TOO BAD THE CUSTOMERS CHOOSE TO IGNORE THE MASK AND SAFE DISTANCE GUIDELINES.
I highly recommend this property. This is the 6th or 7th time we have stayed there.
Wonderful hotel
ByRain
16 November 2020
Great location and staff. Only thing was the bathtub is rusting around the drain. But other than that I think it’s a great hotel with superb staff
Great experience
ByDayna
12 November 2020
Have stayed at this hotel several times and enjoy the consistent hospitality and professionalism I receive from the staff. The hotel is convenient, clean and offers a good restaurant. It is centrally located , near the airport and other attractions. Without exception, every single employee will go out of their way to make your stay enjoyable.