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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1417 reviews
91%
Recommend This Property

Ratings Breakdown

1417reviews

  • 5 Stars
    946
  • 4 Stars
    293
  • 3 Stars
    89
  • 2 Stars
    54
  • 1 Stars
    35

Overall a good hotel.

By

09 December 2019

platinumelite

Stayed 5 nights on vacation and work. Very close to the airport, very convenient and the staff was very good. However, the quality of breakfast is not complimented. In addition, the soundproofing of the room was not very good, and I was somewhat troubled by the sound of the airplane taking off and landing and the sound of the next room. The sound of the air conditioner (heating) closed very loudly. It is better to be careful because there is a lack of amenity unless you check well.

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Excellent Service!

By

09 December 2019

Clean, well kept, friendly staff! Very helpful and courteous. Would stay again and highly recommend!

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Fluffy bed and great service

By

07 December 2019

club

Great place to stay on my long layover. I was able to get food late at night. Service was super friendly and accommodating. The room was very clean. The bar was conveniently located downstairs and the staff was great.

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Good for business

By

04 December 2019

Good room and great common area in the lobby with multiple choices for dining and a bar/cafe

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Clean rooms for nice value

By

04 December 2019

Clean place. Nice rooms. The full-service Starbucks cafe in the lobby is great, and they stayed open till around midnight (I think) on a Saturday. The breakfast was fine, but a couple of things annoyed me like the poor selection of cereals, not having pancakes or waffles for vegetarians, etc.

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lounge service

By

03 December 2019

service in the lounge was not great, 3 people working and we had to get up and go ask for a drink

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Crowne Plaza stay

By

03 December 2019

club

Everything was wonderful. I love that the airport tram was right across the front door lobby. The room was VERY quiet at night and I did get a great night sleep. Also very dark at night the way I LOVE it. NO COMPLAINTS here.Check out at 12 noon is soooooo perfect. I love to sleep in and not rush to get out. THANK-YOU!. THANK-YOU!.

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Convient to airport

By

30 November 2019

A nice property close to the airport. Staff were very helpful and informative. Highly recommended.

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excelente servicio

By

30 November 2019

EXCELENTE ESTADIA. LIMPIO. CAMAS COMODAS BUEN SERVICIO AL CLIENTE.

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Convenient

By

30 November 2019

The hotel has a great location, the rooms a good, the bar was great and the lady taking care of the customers in the bar was great.

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Love hotel

By

30 November 2019

club

The staff was very nice and helpful. The room was lovely with a very comfortable king sized bed. The location is great. The shuttle service to the airport was only about eight minutes.

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You should stay here

By

20 November 2019

There are plenty of hotel options surrounding the Phoenix Airport but this location is your best choice. Friendly staff, great amenities, clean rooms, safe and secure. This hotel has all you need at a great price.

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