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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1318 reviews
91%
Recommend This Property

Ratings Breakdown

1318reviews

  • 5 Stars
    884
  • 4 Stars
    261
  • 3 Stars
    92
  • 2 Stars
    61
  • 1 Stars
    20

Consideration for handicap guests

By

12 November 2019

We got a room in the annex which was a lng walk from the lobby and restaurant. The room was handicapped accessible but used for extended stay and had many things we didn't need. Bathroom could have been cleaner.

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Great location, excellent food, great service

By

10 November 2019

club

Convenient location to mall, restaurants, movies and public transportation to the city. Restaurant is under rated. Excellent breakfast!

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NORMAL STAY

By

08 November 2019

club

Excellent location and convenience. Staff all very nice and helpful. Room needed a little work on ceiling, but overall was great.

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Always enjoy my stay.

By

07 November 2019

You cannot go wrong staying here. The service you receive from Nic, Eric, Karin and the rest of the staff is excellent. I stay here every chance I get.

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Pleasantly surprised

By

07 November 2019

club

On a weekly basis I stay in hotels. I was pleasantly surprised at the find out that this location was very well kept. The staff was always smiling and greeting me on my entry and my departure. I would recommend this to anyone traveling and looking for a nice place to stay in the Pennsylvania area.

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Very friendly staff.

By

07 November 2019

club

Great check-in and check-out experience. Clean comfortable rooms and pleasant sleep experience. They have a good restaurant. Parking lot is nice and convenient.

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Nive people; poor maintenance

By

06 November 2019

platinumelite

Staff was friendly, shower and bed were good. Poor maintenance: took 3 days to get bathtub stopper (after 2 repeated requests); bath door sticks to floor; bath electrical outlet is so old and over used that plugs fall out; old cigarette left in clothes drawer; no paper or pen in room (all 3 days).

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Excellent service and accommodations.

By

06 November 2019

club

My granddaughter's wedding was held at the hotel and it could not have been more perfect. Such a great staff; friendly, courteous and right there when you need them with a ready smile.

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Quiet Friendly Hotel

By

06 November 2019

Great staff, clean hotel! Perfect location! Nice place, clean friendly staff!

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Great place friendly staff

By

04 November 2019

club

Stayed there for 3 nights the hotel was nice the staff was friendly.
The metro station was fairly close by to go to the stadiums.

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I recommend to everyone.

By

01 November 2019

club

Rooms were neat, clean, and with some really cool views of the surrounding area. The breakfast and bar staff were top notch. The breakfasts were delicious. Overall stay is 10/10.

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staff - check in

By

01 November 2019

I was told when I called the evening before our check-in to call in the morning for early check in information. I called and was told to request this again and come in at 2:30. This is what we did and the staff (the female was Elin and I don't know the male attendants name) kept putting off our request. At 3.:02 they called us up for check in even thou check in is at 3:00. At that point they said we'll call up and see if your room is ready. I felt they were intentionally delaying our request. There was alot of whispering and watching us as we waited. Also when they called us up, the gentleman said have you filled out the information? We could have been doing that the entire 1/2 hour we were patiently waiting. We absolutely ran out of time to freshen up for the engagement party we were in the area for because of this delay. So we went to the party in the street clothes we had worn the entire day. And 3 hour road trip. The wedding will be in Pittsburgh but we won't be won't be using your establishment for our guest block.

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