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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1096 reviews
89%
Recommend This Property

Ratings Breakdown

1096reviews

  • 5 Stars
    618
  • 4 Stars
    323
  • 3 Stars
    84
  • 2 Stars
    46
  • 1 Stars
    25

Evening dinner in the restaurant

By

21 October 2017

platinumelite

Lacked ambience with only average service and quality of food. Did not match the excellent breakfast servive and would think twice about using the restaurant in an evening again.

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Great place to stay

By

21 October 2017

club

Had a nice stay. The shuttle bus daily to Vatican City and downtown is a good way to get started. The breakfast is excellent. It is a bit away from town and no other outside facility. But the taxi from the city is about 12-15 Euro. The metro is too far to walk. The food in the restaurant and bar is very good and the staff will do their best to get you whatever you need.
One day we arrived at 11pm hungry yet they were able to make some warm sandwiches for us.
The best for us was the pianist. He entertains every night. Excellent atmosphere.
I feel the airport shuttle is overpriced,it is best to take the taxi to save some Euro.
The room is serviced daily and the cleaners always greet you and provide any items needed for your room.
Don't forget to use the SPA. Good atmosphere.

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Crowded Noisy Messy Hotel

By

17 October 2017

club

We purchased this 'add on 3 day package with NCL Cruises
And stayed atvthus property in Rome. It was very very noisy and crowded and you couldn't even walk into the lobby through all of the suitcases and people waiting for rooms. No bell service to help, and we had to carry our own 6 heavy bags ourselves. Both check in and check out!! Mattress was horrible- we spoke to guest services- nothing happened. Room carpeting is old and funky. Halls filled with room service stuff that was never picked up. This was our honeymoon and they never told us we had breakfast in our package. We complained again after missing it and they gave us 30% off dinner at the hotel. Big deal. Shuttle service is not convienentky located from Rome- long walks. We would not stay here again.

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Scary Hallways

By

16 October 2017

club

The rooms are beautiful but the hallways are dark and scary. Renovations would change the whole ambience, and match the airiness of the rooms. The bathroom
Was phenomenal!

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Tutto bello

By

16 October 2017

club

Consiglio a tutti con buon cuore :)
Letto comodo
Colazione abbondante
Centrobenessere molto bello

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Good hotel in a good location.

By

14 October 2017

platinumelite

Nice modern hotel in a good location in Rome. Pleasant rooms and friendly and efficient staff made for a good stay prior to a cruise.

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first time trip

By

14 October 2017

Had a really good vacation, staff really helpful and friendly, room clean and comfortable, any issues were sorted promptly and quickly.
really enjoyable stay, thanks to all staff.

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Overnight stay between Cruise and Going Home

By

13 October 2017

platinumelite

We stayed for a night after a Mediterranean Cruise with an early flight the next day. Arrived early, used luggage storage and took a convenient taxi ride to the Roman Forum, had a nice lunch and returned.

Our hotel room was large, with a balcony and view of the pool. The room was very comfortable with a king bed and lounge area, great bathroom. Watched a little TV, read for a while and were able to get to bed early for a 6:40 flight the next morning. Too bad we couldn't stay longer, the hotel is first class with all of the amenities.

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服务不错

By

13 October 2017

club

酒店安静优雅,大堂简洁舒适。客房设施有些陈旧,门禁有点不灵敏,服务还是不错的。虽然第一天入住的价格比较高,但第二、第三天都调整了价格,使酒店的性价比更高了。

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朝食

By

10 October 2017

platinumelite

朝食会場がリニューアルされて良くなったと思いました。
チェックイン時に航空会社スタッフと重なったため、やたらと待たされたのが残念でした。
このホテルに滞在する度にスパでマッサージを受けていますが、事前に予約ができないため、当日聞いたらFULLと言われてしまい残念でした。

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Good location great service

By

09 October 2017

platinumelite

Very good hotel twenty minutes from the centre. Two nice pools and a spa.

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Xx

By

09 October 2017

club

Personale cordiale. Pulizie buone. Stanze da insonorizzare

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