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Comentários dos hóspedes

Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.

Avaliação
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 1580 reviews
91%
Recommend This Property

Ratings Breakdown

1580reviews

  • 5 Stars
    1110
  • 4 Stars
    350
  • 3 Stars
    75
  • 2 Stars
    20
  • 1 Stars
    25

Great service but room too hot.

By

November 12, 2019

club

28C is not an acceptable room temperature and we were obliged to sleep with the window open as the heat level could not be reduced. Offered a fan (in Nov!)
A pity, because all staff and service are fantastic in this hotel. The concierge people deserve a special mention for standout helpfulness.

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bad experience

By

November 11, 2019

platinumelite

I only spent one night stay there, the experience was terrible. In the early morning of the second day, around 7-8 am, there was continuous and very loud noise from upstairs, which can not make me asleep.
In addition, there are only 2 people in front desk, we need to wait for a long time(more than 15 mins) for check-in or check-out.
Overall, I had really bad experience there.

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No A/C in the room

By

November 11, 2019

The A/C was turned off in early November. I paid for the room and should have ability/option to set thermo temperature for mine own comfortable. I tried open the windows but outside was too noisy (during the night).

The executive lounge did not serve cool beer nor cool water bottles. Only limited drinks available.

It seems to me the hotel is just for local people not for guests from overseas.

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Nice location and lovely stay

By

November 04, 2019

platinumelite

I spent one week here and I totally enjoyed it a lot.
I was updated into Suite, which is very spacious but also pleasant to stay. I like the huge windows around the room and the big bathroom. The living room also provided great comfort to work.

The location is also wonderful. U-town mall is just next door and you can find delicious food without any repetition for one month!

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Excellent choice of business stays at Beijing

By

November 02, 2019

Good facility and nice neighborhood accompanied with professional hotel staffs ...

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Nice hotel, but aircon poor

By

November 02, 2019

club

Stayed here recently, and the hotel itself was quite nice, BUT the room was very hot, and the room air conditioning seemed to only be useful for heating and not cooling. I reported this to reception when leaving for meetings, and on return found a fan had been placed in a corner of the room, but the problem had not been rectified. I had to be up very early the next morning to catch a flight, but couldn’t really sleep as the room was too hot. A very disappointing experience, and I won’t stay here again. My advice would be to stay here in the middle of winter!

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服务一流,地理位置优越

By

October 31, 2019

platinumelite

总体感觉非常好,唯一感觉有点遗憾是贵酒店没有高尔夫专门频道,希望提供。

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I will stay there again.

By

October 24, 2019

platinumelite

Great central location. Excellent gym, sauna and 25m pool.
Great room, quiet, clean. Plenty of shops and restaurants nearby.

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服務很好,硬體優良

By

October 21, 2019

禮賓服務與全部遇到的員工都十分親切,住宿體驗也很好,房間也很舒適。唯一可惜的是床頭兩側都沒有插座。

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Enjoyed every stays in this hotel

By

October 21, 2019

值得推荐的酒店,丰富的早餐,干净的泳池,友好的员工,高效的程序。每一样都让你的停留恁添愉悦的心情。我这次在店里,因为行李箱的滑轮坏了,正忙着修理,被保洁员小伙子王子珍(我希望没记错他的名字)发现了,他便主动来帮助我,他找来了简单的工具,动手帮我换滑轮,小伙子力气不小,还是忙得满头大汗,直到完全修好。没有他的帮助,我自己是肯定搞不定的。非常感谢王子珍,有这样的好员工,乐意伸援手帮助客人,酒店的生意一定旺盛!

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A great hotel in central Beijing

By

October 20, 2019

platinumelite

The Crowne Plaza U-Town Beijing is very well positioned and central to both businesses in the CBD and good shopping malls. The staff are extremely friendly and attentive. Have stayed there several times and would highly recommend it.

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Great Experience

By

October 17, 2019

A superb stay. Every single one of the hotel staff is professional, friendly, respectful and helpful no matter when and where I meet them. It makes every moment I’m at the hotel pleasant and relaxed. Hotel is in excellent condition inside and out, and so are many other hotels. It’s the happy staff that achieves expectations above and beyond and it makes all the difference.

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