I drived for more than 5 hours after a big storm and as soon as arrived town I couldn't find any hotel with a good quality/price relation in the zone. But I recalled that I stayed in this same hotel[さらに表示] when I visited 10 months ago and I went for it.
Easy, excellent price and comfortable.
Also safe and everyone was so kind and they understood my needs as soon as I arrived. No doubt I will stay again with them[元に戻す]
Excellent service and overall a good experience for business trips
In general this is a very good hotel. It meets all that you would be needing on a business trip. It's clean, has great staff, breakfast is good, confortable and offers a really competitive price[さらに表示] overall.[元に戻す]
Bed was very comfortable. Overall room needs an update.[元に戻す]
Property great, food service must improve
投稿者 Mauricio wine enthusiast
The property, amenities and service from most staff is great. Location is very convenient and it has parking. Breakfast is not that good. Pastries (pan dulce) seem like they've been there for several[さらに表示] days, if you order fried eggs they're served overcooked no matter how you order them, and coffee is not good. Room service is a chaos. We had problems with beverage, side dish and complements. The quality of main dish was just not terrible but we had people coming to the room 3 times to fix the order items. We provided feedback at the hotel and hopefully they take the necessary measures to train or change personnel.[元に戻す]
I think there is a poor design in the guest rooms, too many colors and decorative elements, quite tacky. Less is more
This survey is too long, I think it could be more practical and short[元に戻す]
Nice but not great
My room and bathroom were very clean. There are no refrigerators in the rooms or ice machines on the floors. My room faced a busy street so it was very loud at times and hard to sleep. Housekeeping[さらに表示] ignored the do not disturb sign everyday and would knock loudly on my door when I did not want to be disturbed.[元に戻す]
Great services and comfortable room
投稿者 jesus 2023
Services in general were ok, Reception area, cleaning, foods, environment, air conditioned, view, geographic location, prices.
I think that there is a very good opportunity to be there, in order to[さらに表示] visit Silao, Leon and the most important thing, the airport is closer than other cities like Irapuato and Leon, to take flys to several national and international destinations[元に戻す]
Simplemente la calidad del servicio al cliente no encuentro un forma de decirlo[元に戻す]
This is one of my favorites hotels when I´m at Silao city, this is spacius and have great rooms, I would like to mention that the Social hour is my favorite in all SB hotels.[元に戻す]