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90%
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整體經驗

4.5

根據 1164 評論
90%
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Ratings Breakdown

1164評論

  • 5 星級
    842
  • 4 星級
    171
  • 3 星級
    75
  • 2 星級
    40
  • 1 星級
    36

It was ok

By

5月 16, 2021

This hotel runs like it just opened. The only constant professional courteous person on staff was the gentleman in the restaurant area that handled the breakfast. He was very nice and helpful. That staff at the front desk, CLUELESS... The hotel is pretty and it was very clean, but i wouldnt stay there again. No shuttle service, bad wi fi and the tv didnt get any of the local channels...

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Had a issue with cleanliness

By

5月 14, 2021

platinumelite

Arrived at the hotel.
It was pretty , new and modern..
fantastic location close to Siesta key..

We went in and started to notice that it was not cleaned right.

Hair on the floor, and the toilet had some residue..
seems our room hasn't been used for quite some time..
It surprised us but it was good, I did not want that to destroy the vacation..

Went out & back to the hotel,
Realized that there was no shampoo / conditioner in the bottles. =(

I decided to call front desk and let them know,
but there was no reaction at all.. =(

made me sad because platinum elite does not really get you anything..

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Front deck staff

By

5月 14, 2021

When my wife and I first arrived for our stay and as we check in the two front desk checkin staff had a dismissive attitude toward hotel regulations for wearing masks. Going as far in trying to convince us to disregard the clear hotel policy to wear mask at that time of our checkin ( April 30 until May 11th) .. we found this to be totally unprofessional

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Great Experience

By

5月 13, 2021

club

The stay was great. Room was nice and clean. Loved the look of the bathroom. The staff was great as well. Just wish they had more choices for breakfast as my husband is diabetic and there was not many choices besides bread/bagels and cereal. Otherwise it is a great place and would stay again!

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Mom's weekend was good

By

5月 12, 2021

club

We did not like the only thing in the elevator: the sanitizer never had a refill, only the bathroom one, very bad, and we never saw personnel cleaning or disinfecting as supposed as the CDC indicates (COVID-19). The hotel was full and we stayed for mom's weekend. Breakfast is just bread, cereal, and coffee, nothing good at breakfast like the hotels in the Holiday Inn that are delicious. The Rest also doesn't breakfast, only lunch, and dinner not much variety.
The bed so good and soft pillow, rooms and guest quiet. that's good. we slept very well.

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Comfortable bed and nice pool/spa

By

5月 12, 2021

Clean room, bed was very comfortable, the pool was nice and warm and the hot tub was good.

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VACATION STAY

By

5月 11, 2021

platinumelite

This hotel is nice and the location is Awesome. It’s a beautifully landscaped area and it was a pleasant stay we enjoyed the evening swim and the relaxing view.

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The best overall hotel hands down!

By

5月 11, 2021

This hotel is always pleasant. Always clean, beds are super soft. Comfortable room. Great proximity to the University Town Center.

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Great Stay!

By

5月 05, 2021

club

My wife and I just needed a weekend away, and EVEN Hotels were an amazing get away! Thank you all so much!

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Review

By

5月 05, 2021

I stayed here for two nights the first night the A/C was on High so I figured if I turned it down it may get cool well I was wrong it was hot and uncomfortable to sleep, so the next day during my stay I told the front desk and the maintence team came up and checked and confirmed it was broken then they finally moved us to a new room and that was great, but upon checking out I wish I wouldve stayed to figure out my billing but I got my bill emailed to me and found out they charged me for services I did not use nor was mentioned to me during check - in, with all this being said I will not be returning to this location ever again.

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Terrible experience

By

4月 28, 2021

Dirty rooms, manager Tracy was rude and unfriendly

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Got what I expected for the money

By

4月 27, 2021

Not bad. Got what I expected. Having housekeeping would have been nice and may have helped with the musky smell in the bathroom. The broken tiles in the shower were a little unsightly and probably part of the source of the mildew smell.

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