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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,3

en fonction de 1081 avis
88%
Recommander cet établissement

Ratings Breakdown

1081avis

  • 5 Étoiles
    686
  • 4 Étoiles
    219
  • 3 Étoiles
    79
  • 2 Étoiles
    59
  • 1 Étoiles
    38

clean and comfortable room

By

février 11, 2020

This hotel has a very good location, it is close to many stores gas stations, and access to many highways. The staff , front desk, housekeeping etc. are very friendly and helpful. I would like to thank Alma for her exceptional housekeeping !

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Weekend get away

By

février 04, 2020

club

Staff is very friendly. Check in and out was easy to do. We would stay here again.

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How To Please

By

février 04, 2020

Our stay was just great, but there are 2 areas that need improved on. The hot tub, on both our stays, needs a good cleaning as you can see black particles floating when jets are on.
In the dining/Burger Theory, when a child is present, it just seems that their food would be the 1st to arrive at the table since they take longer to eat. At breakfast, our 3 year old ordered simple pancakes. Her meal was brought out 7-10 later than the adult meals. This forced me to stop eating to set up her pancakes, allowing my food to go cold. And when we had ordered dinner, I had asked for double cheese, but on received 1 slice of cheese on my burger. Over all, the food tasted great.

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Great hotel!

By

janvier 31, 2020

platinumelite

Nice location! Super indoor pool and hot tub! Friendly staff! Would stay here again. Hotel will be really great when the remodel is done too!

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Stay out of the hot tub!

By

janvier 28, 2020

club

It’s warm not hot. Worse it’s very dirty and the water stinks of dirty water masked by chlorine. Visibily dirty moldy. Very uncomfortable pillows. Restaurant is terrible service.

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Comfortable bed

By

janvier 25, 2020

club

The room was great along with the service. I did not have any issue with my stay and i enjoyed my visit.

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Outstanding front desk agent

By

janvier 23, 2020

My husband is an over-the-road driver and loves to stay in the hot tub room to relax and unwind.
When he got off of work on 1/18 he was looking forward to the hot tub only to find there was no hot water in our room.
We notified the front desk and Jill was on duty at the time.
She was fantastic with trying to help us and was bending over backwards for us.
She is truly an asset to this hotel and she is one of the main reasons we keep coming back to this hotel.

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Carol stream

By

janvier 22, 2020

club

Great! This place is awesome we stay here all the time.

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Very nice room

By

janvier 20, 2020

club

Great room, Keurig coffee maker, bottled water. Whirlpool, parking, Restaurant and bar in the hotel.

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Grat Experience

By

janvier 20, 2020

Excellent hotel, great staff, restaurant was very good. Good place to stay in Carol Stream

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Nice Hotel

By

janvier 18, 2020

platinumelite

Room was nice and bed was comfortable did not here much noise once in the room. Would stay again.

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Great service and room

By

janvier 16, 2020

platinumelite

The room was clean and warm. Service was great. Employees always helpful.

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