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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 623 reviews
95%
Recommend This Property

Ratings Breakdown

623reviews

  • 5 Stars
    426
  • 4 Stars
    153
  • 3 Stars
    24
  • 2 Stars
    12
  • 1 Stars
    8

Very welcoming and comfortable hotel

By

24 February 2017

I have been staying regularly at this hotel for the last 3-months and always find the staff very friendly welcoming and helpful.

The location is ideal for business with just a short walk to the DLR but about 15-mins to the nearest Tube.

I will certainly be staying here again when in the area.

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Good location

By

24 February 2017

platinumelite

Nearly everything was up the usual high standards I enjoy from a holiday inn, however took a long time to check in. Posters everywhere explaining potential queues at breakfast time(which tells me it's not suitable for the size of the hotel) and heading down looking forward to a fried breakfast, only to find the cooked breakfast didn't look edible, bacon and sausages looked boiled not grilled, low on other items, people tripping over each other to get to the food. No system with the staff for getting teas or coffee. Never even took my room number! Easily resolved but left me disappointed

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Good on all levels

By

23 February 2017

Comfortable stay with helpful staff and friendly service.

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Great room, great view, great service.

By

23 February 2017

First time staying here and I absolutely loved it
The room was spacious and the colours in the room made the room look more upbeat and bright
Had a room with a great view which was amazing for natural sunlight to come through
Also liked that the provided a stero where you could play your own personal music
Staff were very friendly and welcoming
I only stayed a night as it's quite pricey but I would defo love to stay a week

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Personale estremamente professionale e gentile

By

23 February 2017

club

Sono rimasto colpito dall'immensa gentilezza e professionalità del personale di servizio a tutti i livelli. Cortesia e sorriso immancabile

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Great stay near the city

By

22 February 2017

club

We were really impressed with the quality of the rooms, the service and the value for a city location.

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Friendly and helpful staff

By

22 February 2017

club

This hotel is a beacon amongst Holiday Inns. Everything about it from the friendliness of the staff to the décor, comfort and food was miles better than I've come to expect at a Holiday Inn and I wish others were up to this level.

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A nice place offering value for money

By

21 February 2017

Overall it was a great experience with holiday inn.Room was clean and maintained very well.Breakfast was good and had lots of options .Staff is really professional

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Jederzeit wieder

By

21 February 2017

club

Gutes Preis/Leistungsverhältnis. Sauber, freundliches Personal. Etwas weit von der nächsten U-Bahn-Station

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Great Service

By

19 February 2017

Great service. Especially from the duty manager Adam.

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Excellent Hotel with even more excellent staff members

By

17 February 2017

club

I hope every hotel would have a such an excellent service provided by excellent bunch of people!

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Nice room but very brown

By

17 February 2017

A comfortable and well appointed room but I can only assume that the hotel believes that the target user will be a dull businessman who doesn't like any colour in his life.
Could also do with USB ports in the room.

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