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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 417 reviews
92%
Recommend This Property

Ratings Breakdown

417reviews

  • 5 Stars
    215
  • 4 Stars
    142
  • 3 Stars
    38
  • 2 Stars
    10
  • 1 Stars
    12

Bathrooms dirty staff ignored at all

By

21 October 2019

We stayed in this hotel using my points and only because but despite of that the experience was bad. Forst room dirty, not cleaned properly after previous tenants, missig towels, cups, toiletries. We asked for a change, second room not better at all, and had bugs in bathroom and when i showed it to one of staff member he just looked at me saying he cant do anything about it. Also one of recepcionists either pretended she doesnt know english or she didnt know if well, if you work in a hotel like this you should know english! The way the hotel handled the issues was absolutely terrible and i am going to contact not just the direction of the hote but holiday inn corporate as i never felt so ignored and impolitely treated in any previous ihg hotels before. Absolutely disgraceful behaviour.

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