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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
72%
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整體經驗

3.8

根據 46 評論
72%
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Ratings Breakdown

46評論

  • 5 星級
    20
  • 4 星級
    12
  • 3 星級
    3
  • 2 星級
    5
  • 1 星級
    6

marcos ben

By

4月 02, 2020

platinumelite

GREAT PROPERTY ALL AROUND STAFF VERY ATTENTIVE AND PLEASENT

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A comfortable stay

By

3月 26, 2020

A nice room and a comfortable bed. No noise. The only thing missing was a microwave. The transportation was all the way to the terminal for free.

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Hurdle after hurdle

By

3月 24, 2020

Waited 48 mins at the airport for the shuttle service that is supposed to run every 30 mins. Finally fed up I called the hotel and they assured me a shuttle was on the way. 16 mins later a Holiday Inn shuttle shows up, I get on. I’m taken to the wrong Holiday Inn hotel. I am then told that it is an 8 min UBER ride to the correct hotel..... I am beyond fed up at this point. I request the shuttle take me back to the airport so I can get in the correct shuttle. Then finally I am greeted with some sense and am told the hotel shuttle will take me to the other holiday in, since it is in route to the airport. Come to find out the shuttle I was supposed to get on to get to the holiday inn which I was staying at is marked as a Crown Plaza hotel shuttle.... sigh. I’m charged upfront for a $50 safety deposit that I will get back, why not keep my card on file if any damages occur then charge me? Elevator had a bad odor. Vending machine on my floor did not work. The free breakfast as advertised during booking was not available. Nor was a substitute offered like a voucher for the cafe that is in the lobby making breakfast. I told the front desk clerk on check out that I needed a shuttle. I was assured the shuttle was in the way back from the airport. Waiting over 40 minutes I go to the desk again to another employee and ask about the shuttle and he called the driver and told him I was waiting and said it would be another 10-15 mins, he was on the way back. They other front desk clerk just looked away as now I’d be waiting for an hour for a shuttle I requested during check in and check out and assured it would be there on time. Luckily I felt the incompetence during check in so I made sure to be in the lobby 2.5 hours before my flight.

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Great service from the staff and comfortable place.

By

3月 14, 2020

Great staff and comfortable place to stay and very affordable.

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Poor service

By

3月 12, 2020

Bus driver had a bad attitude

Hotel gave me a room with somebody in it
And didn’t seem to care when i brought it up. I only had five hours to sleep and they cut into that with their negligence.

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Newark Airport

By

3月 10, 2020

platinumelite

Great food options and very convenient location.
Shuttle service is timely
Good price but rooms need some renovation

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Awesome place to stay

By

3月 09, 2020

club

Bed comfortable . Room clean . Fridge cold. Bathrooms impeccably stocked with necessities. Service was fantastic and staff was courteous.

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was perfect

By

3月 09, 2020

room was clean and comfortable
food at the hotel restaurant was amazing

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スマイル

By

3月 08, 2020

全体的には まんぞく ねだんも へやのひろさも タオルがもっときれいと いい あとは、やはり 飛行機のおとかな・・・・ でもよかったよ

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Super convenient for traveling

By

3月 06, 2020

Affordable and Convenient. Hotel is clean and has decent restaurant/bar. Great Value for Park/Sleep

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GREAT HOTEL BUT POOR SHUTTLE PICK UP SERVICE

By

3月 04, 2020

The hotel itself was truly phenomenal, especially for the price. Shuttle service was not to our liking. The drop-off aspect of the service is door-to-door - from the hotel to the departing terminal while the pick-up service (to return us to our parked car), is handled at a remote airport location entailing a minimum extra ten minutes or more, and some exposure to the cold February weather (wouldn't have been a bad thing if the weather was warm). We were not warned about this upfront so we had to pay $22 for a taxi. Not a good look!

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Great people, clean hotel, convenient to EWR

By

3月 02, 2020

I have used other hotels in the area for very early departures or very late arrivals, but this one is by far the best, and I will use it every time from now on.

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