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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4.4

根據 972 評論
88%
推薦此物業

Ratings Breakdown

972評論

  • 5 星級
    609
  • 4 星級
    220
  • 3 星級
    66
  • 2 星級
    38
  • 1 星級
    39

Value for money

By

9月 14, 2021

Decent hotel near the airport. I enjoyed except the dinner i had.

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Not so happy

By

9月 10, 2021

platinumelite

I stay in this hotel a couple of nights every week. I found out that Most of the bathrooms in this hotel has some sort of problems. Very often, no one answer my call, neither the manager which his mobile number in the room, nor the Receptionists. The stuff is not so friendly to be honest. And it seems that no one care. However, it is very clean. And it is near to my work.

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Business trip to Riyadh

By

9月 10, 2021

Overall the hotel represents good value for money. Excellent location, good services close by.

The rooms are comfortable and staff very attentive.

The wifi was poor but the staff assisted in resolving the problem.

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Excellent hotel

By

9月 05, 2021

It was a very excellent experience I enjoyed my time and hade a very good time it won’t be my last.

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Cousy and friendly

By

9月 05, 2021

Excellent services and very friendly staff, nice gym and Cousy environment

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Typical Saudi Hotel with International Brand Name

By

9月 04, 2021

It's a middle of nowhere hotel, dine in options are limited, there is nothing close by to walk and eat. it's one of the oldest hotels in town too. The room has been refurbished a couple of years ago so not bad... it's close to my client so if the price suits I prefer to stay here.. the Main issue is staff, there is no customer-centricity, if all goes well you will have a trouble-free stay, but if you want something extra or you need some help... do not expect from staff

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Excellent

By

8月 14, 2021

platinumelite

Very helpful staff
Great location
Parking are available

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Hotel out of IHG standards

By

8月 07, 2021

platinumelite

This hotel is out of IHG standard which I enjoyed it for the past 15 years and very loyal to the group, no reception to assist you, no welcoming response or hospitality that we use with in IHG, no luggage helper, no one answered phone call from room for assistance, noisy at 9 am for maintenance work

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Great team

By

8月 06, 2021

club

Excellent stay thanks to
Mohammed Bandar Almuthnad from reception
Mohammed Hannan and Khalil from SPA
Mortaza from dining restaurant

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No Value for Platinum Members

By

8月 01, 2021

platinumelite

As a platinum ambassador member, my room was not upgraded and complimentary breakfast was not provided.

I don't recommend this property

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Bad customer service

By

7月 26, 2021

club

I have made my plans to stay two nights at the hotel. However, I had an emergency where I had to leave for the second night. The receptionist claimed that I will be receiving a full refund for one night. Yet, I have not received anything up to now, I have called several employees without being able to direct me to a decision maker to solve the issue.

I defiantly will not stay at the same hotel again nor will I recommend it to collogues.

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One night in Riyadh prior to flying out

By

7月 21, 2021

Great location for the airport. Sufficient parking space.
Slow check-in.
Hotel is nicely laid out (only 2 stories), almost private atmosphere

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