Rated 3,5 out of 5 by 193
Rated 4,0 out of 5,0 by StephenBP OK hotel stop over
Generally OK. We just got off an 11 hour flight and were leaving at 5.00am for the next flight.
The room had a couple of problems that should have been fixed, and the menu was not good enough to inspire us to eat.
having said that the hotel was an ok stop off mid journey with a good nights sleep.
Most staff wee excellent, but we weren't offered a receipt for our stay and the bar staff kept disappearing.
Just not as good as our normal Holiday Inn experience
6 de julio de 2014
Rated 5,0 out of 5,0 by qaguy2 Great service, big room
The front desk check in was wonderful; they were friendly; they upgraded my room as a platinum member. Checkout was easy. The only thing I did not like was paying $18 to park my car for the night.
5 de julio de 2014
Rated 5,0 out of 5,0 by CLR25 Pleasant stay near LAX-- read previous negative reviews with a grain of salt
Enjoyed our 3-night visit although now we understand the hit-or-miss reviews for this property, which initially made us hesitant about staying here. Most of the staff is really helpful and responsive (including Joe, Julio and Jennifer). If you do encounter any issues, let the management know right away--they're fantastic! Also, some guests understandably have had travel delays and difficulties before getting here, which probably makes them a little grumpier and critical than they might usually be... Just keep a positive attitude and your stay will be so much better. The management is on your side! Our room had some door issues, but they helped take care of it. Otherwise, great stay overall. Also, a shame they don't offer breakfast for Platinum, but hopefully they will someday.
A potentially helpful tip if you have a car and want to avoid paying for parking: there is free street parking near the entrance of the garage on the intersection of 98 W Street and the main road. Just watch the signs to avoid street sweeping, etc. Also, there are meters across the street (past the McDonalds near the lobby area). You're parking at your own risk, etc, but you have to sign off that you're doing that anyways to park at the garage, so we opted to do it without paying $16 a night.
4 de julio de 2014