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Rated 3.7 out of 5 by 405 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. Needed to stay, working being done on house and had a great stay May 2, 2015
Rated 1.0 out of 5.0 This Hotelat LAX needs refurbishing Your Hotel at the LA airport looks like and feels like one from the 1950s.era. It needs a facelift and an upgrade. We had to change rooms because of noise on the night of April 26 and should have changed again. The first room was near the elevators and the noise was unacceptable. We complained and we were given a room at the same floor at room #1225. To our disappointment this room was as noisy. The vents in the bathroom had a whisling noise throughout the night. It made it impossible to sleep. Somebody is responsible for all that inconvinience. Maybe the managment does not pay attention to vital customer needs such as a good nights sleep.... Sincerely CMHAD May 1, 2015
Rated 5.0 out of 5.0 by An overnight wonder! This place is quite splendid. Very clean place. The area is near LAX, so it can be quite busy. Although, being up on the 10th floor took the sound of the city right away. The room was in pristine condition and my family really could enjoy our stay. The customer service was definitely on par and very friendly. As an IHG Rewards member, I would recommend this hotel anytime! April 30, 2015
Rated 1.0 out of 5.0 by Horrible experience The room was dirty. The sheets were dirty. The wall looks like it's never been cleaned. The tub was filthy and the paint was chipping. Will never stay here again. April 29, 2015
Rated 5.0 out of 5.0 by Good value for Park and Fly Considering the hotel is in the flight path to LAX, it was reasonably quiet. Shuttle service to and from LAX was prompt and easy. For the cost, compared to parking at the airport, it was a good value. April 28, 2015
Rated 5.0 out of 5.0 by All around superb experience We used this for a one night stay over between flights. It has everything one could possibly need. The staff is well trained and responsive. There are no negatives. We would stay here again if the occasion arises. This is the way a hotel should be run. April 26, 2015
Rated 1.0 out of 5.0 by Worst!! Dear Friends, I use to stay in Holliday inn for a quite long time, long time later i joined de IHG number, i have stayed in LAX Holliday inn and was without any doubt the worst experience I had, I was quite tired and the room was not cleaned, the bathroom was smell imagine and someone forgot some tools in the chair with grass, I have asked to reception a late checkout and the answer was:önly till 13:30. Absurd!!! when I complained the Manager Mr Victor a very polite person excuse and offered me U$40 discount which I have refused!!! It is not a question of discount but a question of respect for a client. My employees use to stay in holliday inn also and I have personally told them that if they have a problem they should communicate to me. Best Regards Eduardo April 25, 2015
Rated 2.0 out of 5.0 by Food Poor restaurant acted like we were not there Kids wasn't even acknowledged I thought Kids eat free!! go to McDonald next door April 25, 2015
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