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Holiday Inn Express & Suites 堪萨斯城

交叉口号州际公路29 , 堪萨斯城, 密苏里州 64153

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
推荐此酒店

整体体验

4.6

基于 1486 评论
93%
推荐此酒店

Ratings Breakdown

1486评论

  • 5 星级
    1091
  • 4 星级
    253
  • 3 星级
    73
  • 2 星级
    40
  • 1 星级
    29

Great Stay, Great Price

By

2019 十一月 13

club

Very clean and updated facilities. Super friendly and helpful staff. Nice breakfast in the morning. Pleasantly surprised on my first stay at a Holiday Inn Express and I would definitely stay there again.

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Great place and great staff

By

2019 十一月 12

Had a late check in and an early check out for business flights and I was pleasantly surprised at how nice the front desk staff were on both occasions.

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Great location to airport

By

2019 十一月 12

Great staff and perfect for location to MCI. The woman at the front desk was lovely and made a great first impression!

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worst Holiday Inn I have stayed in

By

2019 十一月 11

club

On Oct. 21, 2019 I stayed at this location with my parents and my 6 year old. The hold amount for this location was 3 times that of the one we usually stay at. At check-in was under the impression we were being charged for our visit then. Upon check-out informed that amount was just the hold!!! This mishap put my checking account in the negative! We were there for a doctor visit for my child so picked the location due to distance from the clinic location as well as the indoor pool. The pool and hot tub were not clean looking. The hot tub water was green and the whole room smelled like mildew. In our room we also killed a roach which I did call and let the front desk know and they offered to move us to a different room which I declined considering if they could get in one room they were likely going to be in more!! The beds were hard and you could feel the springs. The bedding looked really old. Pillows were decent. We did not sleep well. Overall the worst experience I have had to date with Holiday Inn. When I called the IHG service line about the issue with my account and our stay they gave me rewards points but not enough to cover a visit. Was not offered any kind of refund or discount etc. I was extremely disappointed. I will absolutely NOT recommend this location!! The one we usually are able to use is amazing and we expected this one to be similar.

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Not bad

By

2019 十一月 09

Not bad but had better stays at other IHG hotels. Recommend staying at another one if you are picky about internet access and only taking one trip to the front desk to check in and not 4 times because the key cards dont register on a broken lock that they forgot was broken or whatnot

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Clean, nice decor, TERRIBLE beds

By

2019 十一月 06

This hotel would've been almost perfect if the beds weren't so uncomfortable. It was like sleeping on cardboard. Hardly slept the 2 nights we were there. The mattresses definitely need to be softer.

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So Helpful

By

2019 十一月 04

club

the ladies at the front desk were so helpful, it was unbelievable. my flight was delayed so much that I had to stay an extra night in KC. between the shuttle service and Heather plus Annita was a pleasure to stay.

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Airport hotel

By

2019 十月 28

club

Clean and friendly staff. Good breakfast. Comfortable bed and pillows. Air conditioner in room was very loud. Would be a problem for anyone that's a light sleeper.

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Friendly and helpful staff

By

2019 十月 27

Very friendly staff but expected more from room. When I travel, I typically find a suite for the kitchen amenities. It is always helpful to have a refrigerator/freezer to store meals on a longer trip. When I booked a suite here, that is what I expected but not what I got. Pretty disappointing. I also had problems printing in the business area using the guest computers. Staff was not able to fix.

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No toilet paper

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2019 十月 27

There wasnt any toilet paper in the room when I showed up. The next night housekeeping didnt put any in room again. I had to call front desk to get some. I thought that was really weird. It upset me. Dont all humans use toilet paper when they go to the bathroom?

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Awesome hotel

By

2019 十月 26

club

Very clean, great amenities, friendly and helpful staff

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No maid service.

By

2019 十月 24

platinumelite

Explained previously in survey. No maid service. The hotel was very busy, but I am a rewards member and stay there often.

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