Rated 4.2 out of 5 by 987
Rated 3.0 out of 5.0 by JoseMu Great Service but rooms are a tight SQUEEZ
Staff is helpful and service is good, but the rooms are like being in a sardine can. No space and no place to hang clothing. The tiny rooms are for one person.
May 20, 2016
Rated 4.0 out of 5.0 by Garbo68 Just what you need
First off, the rooms are incredibly small. Do not plan to hang out and relax in your room. But, that's probably not why you're in Chicago. Go out and see the sights, and use your room for sleeping. Everything else about this hotel was great. The location couldn't be beat (walking distance to everything downtown and a 5 minute walk to the subway). The free breakfast was the standard Holiday Inn Express fare, but it was nice to not have to buy anything. The beds were comfy, and, while there is no view, the adjacent building blocks out any light that might wake you up in the morning.
May 14, 2016
Rated 5.0 out of 5.0 by LazySteward Good value and great location
Very clean hotel with very accommodating staff. There was no refrigerator in our room but a simple call to the front desk provided that service at my request. No additional charges or problems. This is an older hotel with a lot of history, so if the rooms are a little small, don't make a big deal out of it. I wouldn't expect many people to be staying in their rooms for long regardless as the location is perfect for walking to many attractions and local favorites. Plan accordingly for parking as it will run about $94 for a two night stay. Current trends for Wi-fi and television if you need those during your stay. We didn't use it, but bellhop service is available and the front desk staff was very knowledgeable about local places to eat, have a drink and catch some entertainment. If we find ourselves in Chicago again (which I am sure we will be) we will be staying here.
May 13, 2016