Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 541 reviews
91%
Recommend This Property

Ratings Breakdown

541reviews

  • 5 Stars
    299
  • 4 Stars
    164
  • 3 Stars
    42
  • 2 Stars
    16
  • 1 Stars
    20

happy customer

By

18 May 2017

club

my stay at the Holiday Inn in Braintree was up to it's;
normal high standard of comfort and service..

Read More
Read Less

A great nights sleep and friendly staff

By

14 May 2017

club

First time I've stayed at this hotel since it became a holiday inn. Very warm welcome from check in staff and a very comfortable nights sleep. Great breakfast and lovely coffee. Would definitely stay again.

Read More
Read Less

Clean

By

12 May 2017

club

Only complaint I had was road noise and you can not change that otherwise all good

Read More
Read Less

Not bad I guess

By

11 May 2017

club

I stayed here as I had an interview the next day and wanted to have a look around Braintree. The staff were pleasant and welcoming. However the bin in our bathroom wasn't emptied and there was stains on the hand towel. Also being a gluten free vegan I found I didn't have much choice for breakfast and ended up going to a supermarket and buying some food and milk to have in my room. Not bad for the price I guess.

Read More
Read Less

Recent stay

By

04 May 2017

Greeted with a smile at reception... apologetic about TV being out of order... clean, spacious and adequate room. Functional breakfast in morning...

Read More
Read Less

Comfortable and relaxing

By

03 May 2017

club

Great work by Julie and Sue who handled a very difficult situation during a power down during our stay-

One would have expected a maintenance engineer to be in situ for such a large hotel.

Read More
Read Less

comfortable bed and great breakfast

By

29 April 2017

club

first impressions of outside of the hotel is rather bland, however inside the reception area and staff are welcoming. The room was quiet. the bed comfortable and the breakfast very good.

Read More
Read Less

Nice Stay

By

25 April 2017

Enjoyable and relaxing stay, look forwards to staying again.

Read More
Read Less

Good stay

By

21 April 2017

club

Very pleasant stay the beds were comfortable room very clean , an adequate breakfast was included in the price and the staff were very helpful and friendly

Read More
Read Less

Convenient and comfortable

By

20 April 2017

club

Exactly what you would expect from the Holiday Inn brand

Read More
Read Less

noisy road

By

16 April 2017

noisy road no availability of sandwiches staff did not like to offer food, told I could eat over the road ended up with a mars bar and a bag of crisps

Read More
Read Less

Good but could easily have been excellent.

By

15 April 2017

club

Good but could easily have been excellent with attention to communication.

Read More
Read Less