 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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Good
ByVlark3529
20 February 2020
Wish I asked to change bed one higher than the other bed when they was pushed together
Excellent
ByFreedenson
19 February 2020
On arrival we were met by two very friendly and helpful ladies, Julie was one and the other ladies name escapes me, both equally a pleasure to chat too.
Our rooms were excellent the bed was very very comfortable and myself and husband loved the duvet and pillows .... so much so we considered asking if we were able to purchase one!!
Breakfast was a little more chaotic and staff not quite as friendly however they were very busy. An excellent choice of breakfast whatever your fancy.
Would highly recommend.
Nice hotel, friendly staff and great service
ByJill
19 February 2020
We stayed here whilst helping daughter to pack and clear house ready for moving. When we returned on Saturday evening the bed had not been made and the shower wash had run out. Disappointing as we were tired and grubby and badly needed a shower - shower wash was found by staff for us.
However all other aspects of our stay were good - excellent, friendly staff.
Excellent value, great breakfast included
BySharon
14 February 2020
Despite the location, this hotel is quiet and good value for money. Breakfast was excellent. For information, there are gluten free options at breakfast too.
Cama cómoda y personal muy amable
ByCarmen
13 February 2020
el personal del hotel se esforzó por hacer nuestra estancia agradable con una amabilidad increíble. Gracias especialmente a Sarah W.!
Excellent value for money
ByCamel
13 February 2020
Stayed one night for a family reunion. Welcomed by friendly receptionist. Spacious bedroom, comfortable bed, clean bathroom. Very pleased.
Buen hotel
ByElena
13 February 2020
Tuvimos que pasar la noche porque nos cancelaron nuestro vuelo. Está a 14km del aeropuerto de Stansted así que es una opción si viajas a ese aeropuerto.
short stay
Bybill010
07 February 2020
hotel good close to other amenities and road network
Quiet stay, staff was great.
Bybagude
06 February 2020
The staff was very helpful.
The bed was clean but not very comfortable.
The hotel needs a modern design.
Carpet is not a healthy choice.
Breakfast was very good.
Braintree is a lovely place to see.
Uncomfortable Beds
ByDalts87
04 February 2020
Staff were pleasant. I'm general room was clean but basic. However my other half had an awful night's sleep, and when told them on check out, the resolve was that they are having a refurb in a couple of months!
On the whole VFM
ByThe Hotel Inspector
29 January 2020
The room was a little dusty, the mattress a little dirty.
Carpet was a little worn.
Not enough to not stay again however.
Solid BAsic Choice
ByAshok
29 January 2020
Perfect for a wedding - just needed a place to sleep - enjoyed it more than i expected as breakfast was quite good.
Hotel matches the brochure - solid features, basics done well - only real criticism was that the breakfast eggs - had been scrambled a bit too far and lost the creaminess. But I have been to 5* hotels which are no better with scrambled eggs.