 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
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New Grand Island hotel stay
ByRobert
20 May 2021
Arguably, no hotel stay is quite as difficult when having to travel on the occasion of a funeral. The new Holiday Inn Express on Grand Island provided a comfortable and spacious room with the added benefit of a Kuerig coffee maker which was used very, very often. The room was immaculate and helped to provide comfort during my stay.
Poor customer Service
ByLaura
18 May 2021
No one working at front door. No one answering phones.
Impeccably clean hotel with spacious rooms and friendly staff
ByScott
11 May 2021
This is my go to hotel when visiting the Niagara region. It's always neat and clean and I enjoy chatting with the friendly staff.
Grand Island Hotel
BySueB
05 May 2021
This is a great hotel if you are visiting the island. It is right off the freeway and is very large and easy to find. The staff is wonderful. Very helpful and friendly. The facilities and rooms are very nice and very clean. There is a newly added Bistro and bar with outdoor lounge and firepits that is a very nice addition. Breakfast is very limited due to covid restrictions but they have done a good job with what they can offer.
Great place to stay for a weekend getaway!
ByTina
27 April 2021
My husband and I usually stay closer to the falls. This time decided to stay a little further out. It’s a great place to be close enough to all the action but not right in the action. Be sure to check out the local small businesses for dining we found a couple great ones right on the Island!
Great pool and comfortable beds
ByFord
26 April 2021
Stayed one night to use the pool. We were very impressed with the cleanliness of the hotel and spacious rooms. The pool was very clean and warm!! Great hotel will stay again.
Comfortable and relaxing
ByRobert
20 April 2021
The staff was very friendly and helpful. We checked in late but they let our you daughter swim a little past the normal closing time. It made her night
Clean large room with outside access
ByHollywood
20 April 2021
Love the patio room nice size bed mini fridge and large shower .
Sheets and pillows are good quality. Nice size tv with good channel choices . Would stay again !
Great hotel and location!
ByLizzie
14 April 2021
Ten minutes from the great Niagara Falls, 15 minutes from Buffalo. Really comfortable and nice hotel!
Paid too much
ByBeck
12 April 2021
We had to go out and buy breakfast the choices were slim to none. The room only had one mirror and no tissues. The tile was breaking around the shower. There were not enough towels in the room . Not worth the price to stay here
Clean hotel !!!
ByMatt
08 April 2021
Amazing staff !! Nice and clean rooms. Morning person very helpful will definitely come back again.
Great getaway
ByPhill W.
06 April 2021
Really nice and clean hotel. Polite staff and excellent facilities.