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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 721 reviews
91%
Recommend This Property

Ratings Breakdown

721reviews

  • 5 Stars
    467
  • 4 Stars
    159
  • 3 Stars
    49
  • 2 Stars
    23
  • 1 Stars
    23

Great stay!

By

26 April 2017

The staff was nice and helpful. The shuttle was great. We were picked up at the airport, taken to the El train station and picked up for two days and then taken back to the airport, all on the free shuttle. The room was clean and the pool was nice. The only bad part was the breakfast. Not a great selection, and even worse if you have an allergy to eggs. But even with the bad breakfasts I would still stay at this hotel if I am ever in the area again.

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Comfortable bed and great service.

By

20 April 2017

club

Very clean and felt safe. No parking fee!!!!

Only thing I would change is to have the same person in charge of the breakfast area every day. There was a different person ever day so later in the week there was a supply issue. (no bowls for cereal etc.) It seemed like the person on duty one day did not indicate to the next day person that there the was a shortage. I felt bad for the families with children. This over site limited what they could eat.

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Good price and convenient location

By

17 April 2017

club

Kid-friendly, nice breakfast choices, but make plans to get coffee elsewhere.

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Nice Hotel

By

17 April 2017

club

The stay was very good. No problems. Room was large and comfortable staff was friendly and hepfull. Breakfast was above average for a hotel of this type. Close to Loyola Medical Center

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Hotel Staff

By

14 April 2017

club

Hotel staff was welcoming and attentive. Room was clean. but could hear neighbors. Easily accessible from the highway and close to restaurants and had a shopping area that included a Target store very close in case you may have forgotten anything and needed to make a quick trip.

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I love this hotel

By

13 April 2017

club

They have great services all the way around the board!!

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Great stay

By

13 April 2017

club

I had the best time durning my stay this month....and also plan to do it more often...the staff was amazing I felt so welcomed n relaxed the whole time I was there it was the needed vacation my man n I needed ...I would recommend Holiday inn express to everyone ....Thank u for the great experience and wonderful service ....everything was great again amazing time....

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great night

By

13 April 2017

club

The hotel was inviting and the staff helpful and friendly. The bed was comfortable and I slept well. Coffee in the room was a bonus and the turkey sausage tasty. I really liked the popcorn in the lobby.

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No USAToday newspaper

By

12 April 2017

Disappointed that this location has eliminated receiving / issuing the USAToday newspapers.

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Comfortable cleaning and great service

By

11 April 2017

club

The best hotel and great service I recommend this I just love staying here

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Great front desk service

By

11 April 2017

The staff answered many questions and voluntarily explained the awards club to me. They made my stay enjoyable and I know in the future that they will go out of their way to make me have a relaxing stay.

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Shuttle service

By

11 April 2017

club

Convient friendly and affordable. Short notice reservation just because i was a member. Shuttle services were available.

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