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Holiday Inn Express Philadelphia NE - Langhorne

3101 West Cabot Boulevard , Langhorne, Pennsylvania 19047

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 1224 reviews
81%
Recommend This Property

Ratings Breakdown

1224reviews

  • 5 Stars
    704
  • 4 Stars
    246
  • 3 Stars
    88
  • 2 Stars
    102
  • 1 Stars
    84

Nice room, comfortable bed.

By

04 December 2021

Not a bad place very clean very valuable. Untrained staff that double charged me and had a issue with key cards not working.

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Comfortable room.

By

02 December 2021

On Thanksgiving I left my room to take care of some personal business, when I retuned back to the hotel I was not able to enter back into my room due to my room key would not work. I immediately went down to the front desk to make them aware of my situation. The front desk clerk gave me two other keys to try, They did not work either I was told at that point maintenance would need to be called to come in to the hotel to reprogram the lock. I sat in the hotel lobby for over 3 hrs waiting for maintenance to come, only to be told by the front desk clerk 4or 5 times maintenance was on his way. Finally after about 3.5 hrs of waiting I left the hotel to join my family for thanksgiving dinner. It was only when I called the hotel at 7:30pm that I was told maintenance was there fixing the lock to my room.

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Poor customer service

By

01 December 2021

club

Poor customer service. Bathtub had rust in it. Ceiling was stained in bathroom. Breakfast was missing everything. Didn’t even supply bowels for cereal or utensils. Was told they ran out

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I don’t know

By

30 November 2021

club

The lady at the front desk when we checked in with very polite and very helpful and took care of our needs

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Great hotel

By

27 November 2021

platinumelite

Very lovely staff at this hotel They were friendly and accommodating (literally). Easy and breezy to deal with. Nice area with lots of restaurants.

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Poor service

By

25 November 2021

club

No extra pillows not a variety of breakfast...would not recommend this facility

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Mediocre.

By

17 November 2021

Basics only hotel. Noisy guests and slightly less than average service. Good price point and location.

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Okay for the price

By

10 November 2021

club

There was mold on the bathroom and the beds were not that comfortable

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Good Location

By

09 November 2021

continently located near the parks we wanted to visit. its just an ok hotel, could be updated and cleaned better but otherwise it was fine.

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Comfortable bed

By

08 November 2021

I really didnt have any of that all i did was slept there then left in the morning

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Everything fine except the bathroom

By

08 November 2021

Staff good. Room clean. Bathroom unpleasant in many ways: mold, rust, slow drain

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Do not stay here!!

By

03 November 2021

Room smell like urine in the corner
Sheets and pillows dingy
Couldn’t change rooms
Spent 361 for a motel ENERGY instead of hotel

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