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Rated 4.6 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Way better than expected. Very satisfied from the moment we set foot inside - we were greeted with a smile and communication - till the day we left. We arrived a wee bit early due to our flight and the receptionist immediately told us to write down our contact info so she could notify us when a room was available. The entire facility was spotless and had the smell of cleanliness. Our room was tranquil and inspiring. COMFORTABLE bed. Breakfast was delicious - the hot pecan cinnamon rolls were amazing. And the staff were very friendly and appeared to actually enjoy their job. No one was frowning or on their cell phones and they made you feel welcome. So the reason for a 4 star - no pool or jacuzzi, parking was a little tight, and getting into the hotel from the street could be a bit uneasy if there was heavy traffic. We will make this my home away from home when we visit mountain view next time. And free cookies in the lobby! June 30, 2015
Rated 4.0 out of 5.0 by review The Holiday Inn Express in Mountain View, CA was comfortable. We found the breakfast room to be too small. Families including my own had difficulty moving around the room with strollers. It would be beneficial if the hotel also had a pool to help entertain children. June 30, 2015
Rated 4.0 out of 5.0 by Business Trip in June Headed down to the bay area for a business trip. This hotel did a great job making me feel welcome and is set up very well for a business trip. June 23, 2015
Rated 5.0 out of 5.0 by Fantastic Experience. Well, who knew this little Holiday Inn Express would be so fabulous? We had such a great experience. The front desk staff were very friendly, warm, knowledgeable and helpful. They need to give lessons to the bigger chain fancy hotels! The hotel was amazingly clean...absolutely spotless. The rooms were spacious, beds very very comfortable. It was a home away from home and I highly recommend it. Thanks. Patti June 22, 2015
Rated 5.0 out of 5.0 by Comfortable room and great service Good experience, I spent 5 nights of good sleep, everything was super clean, friendly staff, excellent complimentary breakfast, extremely comfortable pillows and bed. The air conditioned was a little bit noise but in general a good time there. I recommend it June 15, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express...recommended for business stay The hotel is 100% renovated, seems like new. The staff is extremely friendly and accommodating...rooms were very clean and coffee is available 24 hours a day May 29, 2015
Rated 4.0 out of 5.0 by Business Meeting Booked at short notice on business, great location, bright and modern looking hotel. Staff very friendly and helpful. Room was spacious, clean and very comfortable, the beds are excellent ! Would stay again. It was expensive but It was short notice and Palo Alto is notoriously bad for finding accommodation. May 28, 2015
Rated 5.0 out of 5.0 by Out of her way On Sunday morning we needed some materials printed and the desk clerk went way out of her way to help us. She was outstanding. May 27, 2015
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