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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.9

based on 701 reviews
98%
Recommend This Property

Ratings Breakdown

701reviews

  • 5 Stars
    629
  • 4 Stars
    52
  • 3 Stars
    12
  • 2 Stars
    3
  • 1 Stars
    5

Back in KY

By

26 March 2017

Thank you for one good night stay. The room was spacious and mattress was conducive to sleeping. The breakfast staff was very friendly and accommodating. I will use this hotel again in the future. This was my second stay at this hotel. It is located right off the interstate in a very safe location.

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The Food Service Staff was outstanding!

By

23 March 2017

The hotel was beautiful and clean. the staff was attentive but the star employee was, "Skeeter" she was the breakfast staff. I have stayed in many Holiday inn Express' and by far she was the best attendant I have encountered.

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Lew

By

22 March 2017

club

Great hotel with awesome breakfast and friendly staff. Comfortable beds and clean hotel.

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Great hotel

By

22 March 2017

platinumelite

This hotel is fairly new as of March 2017. The hotel staff are very receptive to request and inquiries. The lady preparing the continental breakfast was very cheerful and even discarded guests trash as she walked around checking to make sure everything was good. The only drawback is the hotel pool is outside so there is not a pool available and the hotel has no hot tub.

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Comfort

By

20 March 2017

club

The rooms are very clean and the bed was just right for my sciatic nerve condition. I wish I knew what type of mattress was used so I can purchase one for myself.

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Comfortable room and bed.

By

17 March 2017

Excellent. The manager is very personable and attentive as well as his staff.

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Third stay at this hotel

By

09 March 2017

club

This is our third stay at this hotel. Our experiences there have been so good that we will continue to stay there on our return trips from Florida. The hotel is beautifully decorated, comfortable and very clean, and the staff are personable and attentive. The breakfast is good, and the cookies in the evening are great!

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Business

By

09 March 2017

Great I stay with Holiday inn express for all business trips. Good experience within all locations. My only complaint is I feel being a member we should receive more IHG points for staying solely with IHG members. It takes forever to get a free night. I do the survey s on line and the points earned are minimal. Customer service agents are very professional. Grounds and room are normally clean.

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Clean, comfortable and convenient!

By

09 March 2017

club

We didn't really have a plan in mind when we left home but glad we stopped in Paducah! Great location- safe, near restaraunts and parking was easy!
Room was exceptionally clean and bed was very comfortable!

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Good stay

By

02 March 2017

A little noisy with interstate traffic but still good location

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my stay

By

01 March 2017

Great place to stay. eat at Rafferty's next door for a great dining experience.
Nice hotel with amenities

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Holiday inn Paducah West

By

25 February 2017

Great location. Close to restaurants and shopping.
Very friendly staff. Clean rooms.

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