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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 855 reviews
82%
Recommend This Property

Ratings Breakdown

855reviews

  • 5 Stars
    476
  • 4 Stars
    189
  • 3 Stars
    83
  • 2 Stars
    50
  • 1 Stars
    57

Unpleasant stay

By

11 December 2019

platinumelite

Staying at this hotel was an experience I will never forget. I've stayed at this hotel before but the service and quality of the hotel has dropped. We had to go the front desk to request room service which was not afforded to us. Front desk said they told housekeeping. Next there was a bug in the room. Mentioned it to the front desk and she put us in another room. Was told she would give me an additional 2000 points. Went to the other room. Went to use the shower and sink that night and both the tub was clogged and the sink was clogged where the water was draining very very slow. Had to cut off the water in order to let water drain out from the sink to avoid water running on the floor. WAs told that they was going to remodel that hotel. That would be wonderful but that's no excuse to have that type of service while hotel is still in use.

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Excellent

By

07 December 2019

club

The service I received was great. The hotel was nice and clean and the room was well maintained.

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Good breakfast, room needs repaired

By

06 December 2019

club

We were disappointed with our stay. We expected more for the nightly fee. The hotel itself was ok, but our toilet was dirty upon arrival. Also the bathroom vanity was scratched up and needed to be painted/refinished. The drywall in the bathroom was in need of repair. The beds were good. The bathroom was the only problem. Check in was not a good overall experience either. The breakfast cook was very friendly.

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It Was an OK Experience

By

03 December 2019

The hotel was clean, but you could tell that it was maybe in need of a remodel or some cosmetic touch ups -- lots of paint scuffs on door jams (one room looked like someone tried to pry the door open), dim lighting in the rooms, etc. I was surprised that there was only one TV in our King Suite, and that it was out in the "living room" area and not in the bedroom. It would have been more relaxing to get into bed at the end of our evening and watch TV instead of on the couch. There was a nice selection at breakfast and the staff kept it well stocked.

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If a place is needed, however very dated for HI

By

02 December 2019

Bed was comfortable but the rooms are dated with thin doors and the bathrooms are again dated and not well kept.

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Hotel is nice and well designed for comfort

By

01 December 2019

platinumelite

Hotel is nice and well designed for comfort. Enjoyed communicating to the hotel staff, in particular to the front desk (check-in) staff.
Happy staff and service

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Columbus stay

By

25 November 2019

Hotel was very nice and clean would stay there again for business

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TROUBADOR

By

23 November 2019

platinumelite

NOT IMPRESSED WOULD NOT STAY AGAIN, HAD TO TIE TOWELS ON SHOWER CURTAIN TO KEEP CLOSED BECAUSE OF SAG IN ROD

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Great hotel.

By

20 November 2019

This motel lived up to my expectations. The room was comfortable and quiet. The breakfast had a great variety and the staff was excellent.

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Very comfortable

By

18 November 2019

club

Excellent as usual always choose Holiday Inn Express

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Stay.

By

10 November 2019

club

My stay was very Pleasant everything was perfect except for the Internet it’s slow I can’t play my PlayStation is the only complaint that I have

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Cookies☺ and comfy

By

09 November 2019

club

Everything was great. Clean, quiet and spacious rooms. Will definitely be using Hoiday Inn again

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