 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
|
Great rooms and great service
Bykschil
25 November 2020
The front desk staff alway so helpful. The rooms are modern and comfortable and clean.
Great service
ByJorge
23 November 2020
Personal is very professional and problem solving. Facilities are clean and tidy.
Great Deal
ByKrisha
23 November 2020
Great location and value, staff are great. Just had a crying baby next door and noises on the other rooms.
Convenient Location
ByHank
16 November 2020
Stayed at this property during a layover. It's close to the airport with a free shuttle service. The Shuttle drivers were very polite and the minibus had ample storage for bags. Check-in was quick and without issue.
The room was as described with the only issue being a large stain on the lounge/sitting chair. It should be replaced or an attempt to clean it should be made.
The bacon and eggs at the breakfast were fresh and very good! There was also a good supply of cereals and fresh fruit. It was one of the better "included" breakfasts we have experienced.
good night sleep
ByFast Eddie
13 November 2020
Bed is good. Room is clean and quiet. No more comment as stay only for one night
Shuttle and service
ByPJ68
12 November 2020
This was much appreciated. Hardly had to wait anytime for pick up. Diver did all the work with very heavy suitcases.
Excellent value for money and points as well
Holiday Inn Express Never Disappoints
ByTraveller
08 November 2020
Good location, nice rooms, great friendly staff, decent breakfast. Felt safe and healthy with the present COVID situation. Definitely would stay there again.
Covid concerns
ByN/A.......
06 November 2020
It would be good as a guest to know what products were used to clean the hard surfaces of the room and by whom the room was cleaned and if that person wore a new pair of gloves and mask
机场班车司机服务一流
Bypengpeng02
04 November 2020
机场班车等候时间很短，司机很友善，主动帮助装运行李并解答酒店相关问题
Above and Beyond
By
03 November 2020
I had a one night stay at the Holiday Inn Express Quebec City - Ste-Foy and after settling into my room i noticed that the heat was not working.
I spoke with Laurianne at the front desk and after a few calls to let her know the results of her valiant efforts to get me heat, she made a couple trips to my room to try to resolve the issue.
The first time was to try one last thing in the room. The second was to bring me a portable heater which worked perfectly and got my room to the exact temperature that I preferred.
Laurianne would not rest until I was perfectly comfortable and I wish to commend her on her excellent service and dedication to the customer.
I always have pleasant stays at this brand of hotel and people like Laurianne are the reason.
Thank you for your efforts.
Wonderful Hotel
ByCityqat
01 November 2020
This is a perfect hotel in the perfect place w the perfect amenities. Staff were EXCELLENT. We highly recommend this hotel.
Great place, excellent staff
ByForminski
31 October 2020
Disabled room was well laid out, shower was excellent and staff were great. Short drive to downtown Vancouver.