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Rated 4.2 out of 5 by 494 reviewers.
Rated 5.0 out of 5.0 by Nice hotel with excellent staff We stayed at the Holiday Inn Express Saugus on a Park and Fly package. It was a very good value. The room was clean and well furnished with free WIFI. The free breakfast was very good with lots of choices. The airport shuttle service was readily available with friendly drivers. The thing I was most impressed with was the friendliness and helpfulness of the staff. Every staff member we interacted with was pleasant and went out of their way to be helpful. I will stay there again without a doubt. November 23, 2015
Rated 5.0 out of 5.0 by Great service and comfortable room The front desk staff was extremely kind and helpful. The check-in and check-out processes were very easy. I had to drop off my rental car in the evening and had to use the shuttle service provided by the hotel. I called the hotel for the service and the driver showed in less than 10 minutes to pick me up. I loved the overall experience of my stay at this hotel and would definitely go back again! November 23, 2015
Rated 4.0 out of 5.0 by Not bad; a little small The staff was great, and breakfast was surprisingly good. But the property itself is kind of small (maybe as a result of the area it's in), and it's hard to get to. November 22, 2015
Rated 3.0 out of 5.0 by great staff, tiny room shuttle to airport was fast and efficient. room was very tiny. staff was great. more road noise than would have liked. November 19, 2015
Rated 4.0 out of 5.0 by My stay in Saugus I have really able to relax for the two days I stayed in Saugus prior to my flight back home. I recommend this property to people who are on transit or looking for a quite place to relax November 18, 2015
Rated 5.0 out of 5.0 by Bang for the buck Courteous attentive staff, property and room were as expected. Window H/C unit subject to the typical highs and lows, temp and noise-wise..but nothing out of the ordinary. Would definitely stay again November 17, 2015
Rated 5.0 out of 5.0 by Everything you need! Pleasant stay, clean hotel, excellent value, amazing breakfast and outstanding customer service. Shuttle always waiting to meet your airport needs. What more can you ask for? I will definitely stay again. Thumbs way up!!! November 14, 2015
Rated 5.0 out of 5.0 by HIE Saugus NY Excellent bed and bedding. Quick check-in and check-out. Free breakfast was good - would just like to see a little more offered. The only issue is getting to the hotel because of the divided highways in BOSTON...not the hotels fault but a pain! November 14, 2015
  • 2015-11-26 T14:28:42.363-06:00
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