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Rated 4.1 out of 5 by 349 reviewers.
Rated 5.0 out of 5.0 by Great experience The staff went out of their way to make me comfortable , and to make sure we made our early AM flight 25 April 2015
Rated 1.0 out of 5.0 by I would not recommend this hotel Nonchalant staff, cigarette burns in the curtains, shuttle service is a joke. 24 April 2015
Rated 2.0 out of 5.0 by So-so experience The room was fine and the breakfast was good. But the staff was unresponsive to problems and acted as if I was disturbing them when I asked any questions. When I called from the airport for the shuttle I was put on hold for over 10 minutes, which prompted me to hang up and call back. The shuttle was very poorly organized and other guests got left behind due to there not being enough space for them even though they said they had notified them that they needed the shuttle. 22 April 2015
Rated 5.0 out of 5.0 by Everything OK! Everything was great with this hotel. Quiet comfortable room. Nearby restaurants are great. 21 April 2015
Rated 3.0 out of 5.0 by Poor shuttle service and unapologetic staff We waited almost an hour and a half for the shuttle from the airport after being told they'd pick us up in 20-30 minutes. Repeated calls to the hotel were met with either directly being put on hold or a quick hello from hotel staff before being put directly on hold, each time I hung up after 5 minutes on hold. A shuttle was eventually sent but was full, we were told the next one would be there in 2-3 minutes but didn't come for another 15 minutes. We also didn't realize how far away the hotel was from the airport, it took a half an hour to get there from the airport. Once we reached the hotel the staff was not at all apologetic about our wait and hurried us through check in. This resulted in a 5 am wake up call to us which was meant for someone else. Overall the room was clean and comfortable and breakfast was fine. 21 April 2015
Rated 3.0 out of 5.0 by Great staff, but the traffic and road is terrible. The staff was very friendly and helpful - no problems at all with them. However, be careful when entering and exiting this location as the traffic is near deadly. 70 to 80 mph is the average speed, and the condition of the roads and parking lot are terrible. 20 April 2015
Rated 2.0 out of 5.0 by hotel disappointed me this time CHECK IN WAS NOT FRIENDLY, NO HEAT IN ROOM AND FIRST FLOOR WHEN REQUESTED UPPER FLOOR. ON CHECK OUT THE SAME PERSON WHO CHECKED US IN WAS MORE FRIENDLY AND ASKED MANAGER FOR CREDIT TO US. 19 April 2015
Rated 5.0 out of 5.0 by Excellent service/friendly helpful staff Efficient shuttle to and from airport with helpful friendly drivers. Used the shuttle service several times and were very happy. Super friendly and helpful staff. When we arrived without luggage and hungry, staff provided us with sack lunch and directions to restaurants as well as suggestions for sites/transportation downtown. Overall very happy with this hotel choice. 18 April 2015
  • 2015-04-27T12:11:04.309-05:00
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