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Holiday Inn Express Shenzhen North Station

100M at the intersection of Jinlong Road and Gexin Road Minzhi Street, Mintai Community, Longhua District , Shenzhen, 518000

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
50%
Recommend This Property

Overall Experience

3.3

based on 3 reviews
50%
Recommend This Property

Ratings Breakdown

3reviews

  • 5 Stars
    1
  • 4 Stars
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Stars

服务一流

By

28 May 2021

服务一流,环境安静,位置好找。
可以协商延迟退房。

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Breakfast experience

By

18 April 2021

I was down for breakfast at 9.40am. I was aware the breakfast ends at 10am. There weren’t many selection of food choices and quite a few needed top up as they were empty. I spoke to the person on duty whom I later found out is the restaurant manager or similar in rank. His name is Jacky. I asked him to inform the kitchen to top up the stir fried noodles and eggs etc. I did not see him entering the kitchen to inform them about my request to top up the food and he was walking around using his phone and no customer service or communication with hotel guests. I asked him another two times, he said the kitchen is preparing it. At around 10am, a lady wearing a blazer came out and I spoke to her, why is there no noodles topped up. She said she did not receive any request from Jacky. To conclude this, I feel there must be sufficient food for all hotel guests and not because when breakfast is about to end, 20 minutes before 10am. No word of apology from Jacky or any form of communication with me after the incident. I feel the other male staff On duty Wearing white sleeve shirt has much better attitude and good interacting skills with hotel guest.

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Average Stay at Holiday Inn Express Shenzhen North Station

By

15 April 2021

New hotel with new facilities, room is clean and comfortable to stay. Car park is available and location is close to shopping mall and metro station.

However, window and bathroom is too small and breakfast is not good (lack of choice)

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