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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 296 reviews
80%
Recommend This Property

Ratings Breakdown

296reviews

  • 5 Stars
    161
  • 4 Stars
    64
  • 3 Stars
    30
  • 2 Stars
    27
  • 1 Stars
    14

Look elsewhere

By

20 May 2017

club

Hotel is undergoing renovations so the noise and dust is overlooked. The front desk staff were nice but the housekeeping was terrible. We checked in Friday and they neglected to clean our room until Monday following several complaints and broken promises. We will stay elsewhere in the future.

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under construction, , smelly room

By

18 May 2017

club

They put us in a room on a floor that was under construction. That hallway had debris, dust and construction odors..The Rooms that were under construction were left open. Our room had a strong chemical smell. It took the staff three attempts to find us a room on the floor that was not under construction. We should never have been put on a floor under construction. It took over an hour and a half for them to get us a room that should have been assigned at check in. Inexcusable!

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Under construction but a great value

By

16 May 2017

The staff more than made up for the inconvenience of the construction

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Comfortable

By

14 May 2017

club

We enjoyed our stay. The staff was friendly and easy check in and easy checkout. Comfortable

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Traveling north

By

10 May 2017

Staying at this hotel our first night out from our 5-day travel was the best decision we made that day! It was a lovely town and a very nice hotel. We were fulled rested to continue on northward the next day.

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Under remodeling

By

08 May 2017

Excellent job of maintaining during the remodeling. I'm impressed as always with the conditions and attitudes at this facility. Only problems I've ever had was availability which is my fault and the busted pipe earlier this year but, they called my cell phone in the middle of the day and offered alternatives as they had to shut down.

Last comment...if IHG would look at the number of times I've stayed at this facility over the years they would realize this location is good.

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My stay

By

07 May 2017

club

Great beds clean rooms quiet and spacious. Staff very helpful. Warm with great attitude. Patient willing to answer all my question.

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Comfortable bed and great service

By

30 April 2017

club

Under the circumstances the staff did everything possible to try and explain conditions during rennovation and were very accommodating. Mrs. Maddox was the clerk at the desk and was very cordial making me feel at ease since I was there for funeral of a close relative.

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Holiday Inn Express Thomasville

By

28 April 2017

club

Hotel is being remodeled, which made it difficult to do laundry. However, staff was very friendly and helpful.

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great staff

By

26 April 2017

great staff. Lady at check-in was very friendly. Good breakfast and room was nice.

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Thomasville Visit

By

25 April 2017

club

Renovations that were much needed have begun and look very modern. Staff was excellent and friendly. Made us feel welcome.

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Nice

By

21 April 2017

club

Very nice experience! I would stay here again if given the chance!!

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