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Holiday Inn Express Bicester

Bicester Gateway Business Park Wendlebury Road , Bicester, OX25 2BX

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
推薦此物業

整體經驗

4.4

根據 317 評論
91%
推薦此物業

Ratings Breakdown

317評論

  • 5 星級
    216
  • 4 星級
    59
  • 3 星級
    17
  • 2 星級
    10
  • 1 星級
    15

Great one night stay

By

12月 02, 2021

Enjoyed my one night stay, hotel staff friendly and hotel room clean

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Nice but expensive

By

12月 01, 2021

club

Modern hotel with new rooms. Very comfy beds and nice bathroom.
Breakfast wasn't bad, but only dubious scrambled eggs were available.
Parking was free but some bureaucracy to register.
Close to M40 and Bicester Village so good location.
Expensive compared with other Holiday Inns and IHG hotels, especially on a Sat night.

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Shocking. Dirty Towels.

By

11月 30, 2021

To put this into context, this is my first ever review of a hotel, this is how bad this stay was. I've stayed several hundred nights at IHG hotels in the past few years. When walking in you're greeted with a sign next to check in that states housekeeping isn't able to service rooms daily. Absolutely understandable given the current climate but you don't expect that to impact your stay. More on that later.

We checked in, and dropped bags off at the room. Came downstairs for food and a drink. I queued for (no exaggeration) 20minutes (there was only 2 people ahead of me!!!) to order a Pizza Nachos, Beer and a cup of tea. Once the food arrived, I left practically all of it. I ate the crust of the pizza as it was the only part that was edible. The rest tasted as if it was 'created' with a whole bottle of tomato ketchup. The nachos - avoid at all cost. No pride in the presentation - and i've had Nachos at every HI i've visited. The worst by far.

The restaurant experience is excusable for how busy the hotel was. What happens next is not.

Went to bed and was exhausted so had a relatively good sleep. My partner then woke up and decided to shower. When reaching for a towel, she was mystified to find a dirty towel. Whether it was dirty from a previous guest, stained or burnt - it makes no difference. It's disgusting and UN-explainable. I felt disgusted that if this is what the towels looked like, what had I been sleeping in all night!

We got ready and went downstairs. I advised the duty manager of the issue, let him know I had left the towel in the room and had pictures if he wished to see them. Advised him that I would be putting in an escalation so that he was aware ahead of time. Didn't even bother to try the breakfast and decided just to leave.

There are competing hotels nearer to Bicester Village that I would advise customers go to. I could not be paid to even try this hotel again.

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VERY GOOD, NEW LOCATION

By

11月 26, 2021

platinumelite

This is a new hotel on the outskirts of Bicester near Bicester Village Shopping Mall. I expect that it will become very popular but I enjoyed an exceptional rate for the night. The room and public areas were clean with plenty of cleaning stations, but the corridors required cleaning. Plenty of parking and the reception staff were very efficient. We were advised that due to staff shortages some areas were not cleaned. My only other issue was one lady being solely responsible for the breakfast area, greeting people, cleaning tables, replenishing the food etc. Incidentally, I noted one man fill a brown bag with 12 muffins, 6 croissants, 4 bananas and take a large handful of tea bags. Highly recommended and I will stay there whenever visiting my relatives.

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Excellent Hotel stay

By

11月 25, 2021

club

Friendly staff. Clean room. Comfortable bed. Good variety of food at breakfast. Close to shopping outlet.

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A WELCOME EXPERIENCE

By

11月 22, 2021

My second visit to this hotel was a pleasure from changing my booking at very short notice to the friendly welcome. This was despite clear staff shortages due to COVID and the staff should be commended for their courtesy ad professionalism during difficult circumstances

Always a pleasure to stay at Hi Express and am looking forward to my next visit in December

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Clean and efficient

By

11月 21, 2021

club

Modern efficient hotel, good car parking on site , and a decent breakfast too

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Overnight stay

By

11月 19, 2021

club

Convenient, comfortable and hassle free. Easy check in and out. Polite and helpful staff.

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Cotswolds Trip

By

11月 17, 2021

We spent 4 nights at the Bicester Holiday Inn which is a very new building but very quiet as far as traffic goes considering it's location on a busy roundabout. Good, helpful staff at every level. Hygiene standards were very good and whilst rooms were not serviced every day unless requested, there was no difficulty in getting clean towels, cups, etc. Lovely little Chambermaid on the 4th floor had little English but was learning fast! Construction staff working nearby didn't always take their muddy boots off as requested or use the shoe covers which must be extremely frustrating for cleaners on top of Covid.
The location was ideal for the Bicester Designer Village, Park and Ride into Oxford and much of what the Cotswolds has to offer. Fellow guests could learn to close doors quietly and not shout into their mobiles at 7am in the corridor but otherwise a pleasant stay.
Quite good breakfasts but a bit limited for vegetarians.

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Great service

By

11月 17, 2021

club

We ordered a pizza it arrived quickly and was delicious. Good price too .

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Recent stay

By

11月 17, 2021

club

Overall stay was fine I would stay again breakfast could be better both lifts should be working better toiletries or I’ll remember to take my own next time

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Good stay

By

11月 16, 2021

club

Comfortable modern clean rooms with nice bar area. Good self service breakfast

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