I have stayed here many times and had a great experience. My last stay would have been great except for the way the regional manager, who must be new, has the worst and rudest attitude. He talked to me like if I was a inconvenience and not a guest. He ruined the whole vibe of the place. But Reggie was top notch as usual. We love you Reggie.
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Our stay was comfortable.
ByEdgy
12月 20, 2021
At times there were kids making noise and running late at night in the floor above. The fire alarm was set off at 1:30 am one night.
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San Diego
ByPat.
12月 20, 2021
Management problems. E-mail me. You have problems in communication between management and those people taking reservations for the hotels.
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Good service but old hotel
ByDracula D
12月 15, 2021
Service was good. The gave me early check in at about 1pm. The hotel is a little old. Food ran out at breakfast
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required. Place to stay
Byrandy
12月 15, 2021
Rooms are large, c.ean and comfortable. Staff is friendly and accommodating. Will stay again!
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Very happy that we have selected this hotel and will stay again
BySamio
12月 15, 2021
Best value and very comfortable and clean room . Choice if complementary quality breakfast
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Great pool
ByHiker
12月 10, 2021
Incredible heater pool and friendly staff at registration.
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Awesome Staff
ByCaptMorgan79
12月 10, 2021
I have stayed here many times and overall the manager and staff have been top notch. Any issue ii encountered and they were few ere immediately resolved and compensated for the inconvenience.
Ther last time I stayed here it was on a whim and I was exhausted and feeling under the weather. I asked for a 1 hour late checkout and the manger gave it to me. I ended up sleeping an extra 30 min past my requested time and the staff rang my room and politely asked if I was still checking out or wanted to stay longer. They didn't BEAT ON MY DOOR or rudely call to remind me what time checkout is. I apologized for over sleeping gathered my things and started my day feeling rested healthier and positive. Im sorry but how I am woken up sets the tone for my entire day.
Thanks Again
H.Morales
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Excellent stay
ByJojo
12月 08, 2021
Awesome staff, clean and quite, room is big and bed is comfortable.
Breakfast is great. Will definitely stay again.
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Excelente hotel limpio y muy relajante
ByEC63
12月 08, 2021
Gran atencion de Reynaldo,muy amable, los alimentos en su punto y las habitaciones muy comodas, la temperatura de la alberca y jacuzzi deliciosas
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Everything are alright except one staff that ruin image of Holiday Inn
ByL Trias
12月 05, 2021
When we arrived, one staff only available. No smile, no hello and when we checked in as if we were talking to a stone. When you asked information about parking or room, she answered in a bad manner. Not very helpful and very rude. Staff like her should be assigned in the toilet. But the bed, room are alright. The staff in the morning, the cleaner and the breakfast are all good.
I could have rate this hotel a very good score but with that attitude of the lady that night, score is very low.
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Outstanding Customer Service
ByNo nickname
12月 04, 2021
See my previous remarks.
You certainly need to change your 50 character length.
Regional manager
ByLiz78
1月 02, 2022
I have stayed here many times and had a great experience. My last stay would have been great except for the way the regional manager, who must be new, has the worst and rudest attitude. He talked to me like if I was a inconvenience and not a guest. He ruined the whole vibe of the place. But Reggie was top notch as usual. We love you Reggie.
Our stay was comfortable.
ByEdgy
12月 20, 2021
At times there were kids making noise and running late at night in the floor above. The fire alarm was set off at 1:30 am one night.
San Diego
ByPat.
12月 20, 2021
Management problems. E-mail me. You have problems in communication between management and those people taking reservations for the hotels.
Good service but old hotel
ByDracula D
12月 15, 2021
Service was good. The gave me early check in at about 1pm. The hotel is a little old. Food ran out at breakfast
required. Place to stay
Byrandy
12月 15, 2021
Rooms are large, c.ean and comfortable. Staff is friendly and accommodating. Will stay again!
Very happy that we have selected this hotel and will stay again
BySamio
12月 15, 2021
Best value and very comfortable and clean room . Choice if complementary quality breakfast
Great pool
ByHiker
12月 10, 2021
Incredible heater pool and friendly staff at registration.
Awesome Staff
ByCaptMorgan79
12月 10, 2021
I have stayed here many times and overall the manager and staff have been top notch. Any issue ii encountered and they were few ere immediately resolved and compensated for the inconvenience.
Ther last time I stayed here it was on a whim and I was exhausted and feeling under the weather. I asked for a 1 hour late checkout and the manger gave it to me. I ended up sleeping an extra 30 min past my requested time and the staff rang my room and politely asked if I was still checking out or wanted to stay longer. They didn't BEAT ON MY DOOR or rudely call to remind me what time checkout is. I apologized for over sleeping gathered my things and started my day feeling rested healthier and positive. Im sorry but how I am woken up sets the tone for my entire day.
Thanks Again
H.Morales
Excellent stay
ByJojo
12月 08, 2021
Awesome staff, clean and quite, room is big and bed is comfortable.
Breakfast is great. Will definitely stay again.
Excelente hotel limpio y muy relajante
ByEC63
12月 08, 2021
Gran atencion de Reynaldo,muy amable, los alimentos en su punto y las habitaciones muy comodas, la temperatura de la alberca y jacuzzi deliciosas
Everything are alright except one staff that ruin image of Holiday Inn
ByL Trias
12月 05, 2021
When we arrived, one staff only available. No smile, no hello and when we checked in as if we were talking to a stone. When you asked information about parking or room, she answered in a bad manner. Not very helpful and very rude. Staff like her should be assigned in the toilet. But the bed, room are alright. The staff in the morning, the cleaner and the breakfast are all good.
I could have rate this hotel a very good score but with that attitude of the lady that night, score is very low.
Outstanding Customer Service
ByNo nickname
12月 04, 2021
See my previous remarks.
You certainly need to change your 50 character length.