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Holiday Inn Express & Suites San Diego - Mission Valley

635 Hotel Circle South , San Diego, California 92108

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
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整體經驗

4.6

根據 1706 評論
94%
推薦此物業

Ratings Breakdown

1706評論

  • 5 星級
    1324
  • 4 星級
    243
  • 3 星級
    65
  • 2 星級
    44
  • 1 星級
    30

Regional manager

By

1月 02, 2022

I have stayed here many times and had a great experience. My last stay would have been great except for the way the regional manager, who must be new, has the worst and rudest attitude. He talked to me like if I was a inconvenience and not a guest. He ruined the whole vibe of the place. But Reggie was top notch as usual. We love you Reggie.

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Our stay was comfortable.

By

12月 20, 2021

club

At times there were kids making noise and running late at night in the floor above. The fire alarm was set off at 1:30 am one night.

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San Diego

By

12月 20, 2021

club

Management problems. E-mail me. You have problems in communication between management and those people taking reservations for the hotels.

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Good service but old hotel

By

12月 15, 2021

platinumelite

Service was good. The gave me early check in at about 1pm. The hotel is a little old. Food ran out at breakfast

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required. Place to stay

By

12月 15, 2021

platinumelite

Rooms are large, c.ean and comfortable. Staff is friendly and accommodating. Will stay again!

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Very happy that we have selected this hotel and will stay again

By

12月 15, 2021

platinumelite

Best value and very comfortable and clean room . Choice if complementary quality breakfast

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Great pool

By

12月 10, 2021

Incredible heater pool and friendly staff at registration.

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Awesome Staff

By

12月 10, 2021

platinumelite

I have stayed here many times and overall the manager and staff have been top notch. Any issue ii encountered and they were few ere immediately resolved and compensated for the inconvenience.
Ther last time I stayed here it was on a whim and I was exhausted and feeling under the weather. I asked for a 1 hour late checkout and the manger gave it to me. I ended up sleeping an extra 30 min past my requested time and the staff rang my room and politely asked if I was still checking out or wanted to stay longer. They didn't BEAT ON MY DOOR or rudely call to remind me what time checkout is. I apologized for over sleeping gathered my things and started my day feeling rested healthier and positive. Im sorry but how I am woken up sets the tone for my entire day.

Thanks Again
H.Morales

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Excellent stay

By

12月 08, 2021

Awesome staff, clean and quite, room is big and bed is comfortable.
Breakfast is great. Will definitely stay again.

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Excelente hotel limpio y muy relajante

By

12月 08, 2021

Gran atencion de Reynaldo,muy amable, los alimentos en su punto y las habitaciones muy comodas, la temperatura de la alberca y jacuzzi deliciosas

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Everything are alright except one staff that ruin image of Holiday Inn

By

12月 05, 2021

When we arrived, one staff only available. No smile, no hello and when we checked in as if we were talking to a stone. When you asked information about parking or room, she answered in a bad manner. Not very helpful and very rude. Staff like her should be assigned in the toilet. But the bed, room are alright. The staff in the morning, the cleaner and the breakfast are all good.

I could have rate this hotel a very good score but with that attitude of the lady that night, score is very low.

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Outstanding Customer Service

By

12月 04, 2021

club

See my previous remarks.

You certainly need to change your 50 character length.

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