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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
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整體經驗

4.6

根據 828 評論
94%
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Ratings Breakdown

828評論

  • 5 星級
    611
  • 4 星級
    153
  • 3 星級
    34
  • 2 星級
    17
  • 1 星級
    13

Pleasant Staff

By

11月 22, 2020

Every member of this staff was a member of an all-star team. The nicest total staff I have ever encountered.
Was disappointed with the bed. Too soft and well worn!!
Was disappointed that no newspapers were available. Was given key holder with stamp indicating papers available at front desk. Was told at 5am, by front desk staff, papers are not available at this property? My question, are papers available or not? Check in staff gives a written indication yes, front desk staff just says NO.

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Nice location.

By

11月 17, 2020

club

The hotel is located in a nice and quiet area, if you drive a couple minutes to the east there are a lot of restaurants with all kinds of food.

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Much needed break

By

11月 11, 2020

The staff is very professional and friendly. All health and safety protocol is being followed! Very happy with my recent stay!

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30 day business trip

By

11月 01, 2020

platinumelite

The hotel is located in a great spot for trips for business as it is close to the industrial area of The Sorrento Valley.
Also within easy drive to food and sundries.
The staff is 2nd to none for being friendly , efficient and handling any issues that arise.

The ladies and gentlemen that work the front desk and the housekeeping staff are the nicest I have ever encountered at any hotel of any brand.
I travel extensively for work and they made me feel at home from day one.

With these trying times it was refreshing to always be greeted not as a guest but as a friend.

Mr. Bill

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Not very good 1st time

By

10月 31, 2020

club

I liked that you can relax sleep at night but the room was in awful condition. First microwave broken inside fridge cracked inside of side door wooding on top of fridge broken. Not enough towels no body soap no shampoo the room given filthy dusty i was sooooo worried nout contamination i called them early that day of check in if they can please resanitize room they said ok and arriving there was such disappointment. It was dusty dirty you can tell they did NOT resanitize.it didnt even look clean. I have more picture that its not allowing me to post its saying its too big to download but i have more wish i could post. But i can post it on yelp.

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Friendly staff

By

10月 31, 2020

club

Every employee i encountered was personable and seemed to be aware of the covid rules

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Great stay

By

10月 27, 2020

I could not be happier with my stay. General Manager Elisa was great, very friendly. Room could not be cleaner. Everyone wearing masks.

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Fantastic

By

10月 18, 2020

The Holiday Inn Express in Sorrento Valley in San Diego is by far equivalent to any high end properties

The Front Desk staff are excellent

Rooms are very well appointed and immaculate.

Five Stars.....

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Golf trip stay

By

10月 13, 2020

Spent a few days golfing with my son for his birthday at Torrey Pines, this place was close by and not a hassle for us. Everything was fine.

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Poor service - Unfriendly Staff

By

10月 13, 2020

I am disappointed in this hotel. We recently moved our business location from the Mira mar area to Sorento valley. I have always stayed at Holiday Inn Express when visiting our facility. I will not be staying at one any longer due to my experience at this particular hotel. The staff was unfriendly and they do not service the rooms. Sorry Holiday Inn Express but you just lost 12 to 15 nights of stay per year out of this customer.

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Stay not great for a hotel not fully occupied

By

9月 23, 2020

club

Breakfast was grab n go due to pandemic, and consisted of water, small energy bar, yogurt and a blueberry muffin. Very poor quality.

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Below average value

By

9月 22, 2020

platinumelite

There's trash everywhere in the parking lot. The receptionist that checked us in didn't seem like he care much.

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