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Holiday Inn Express & Suites San Diego Otay Mesa

2296 Niels Bohr Court , San Diego, California 92154

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
92%
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整體經驗

4.5

根據 984 評論
92%
推薦此物業

Ratings Breakdown

984評論

  • 5 星級
    655
  • 4 星級
    210
  • 3 星級
    56
  • 2 星級
    34
  • 1 星級
    29

Bonito hotel

By

7月 01, 2020

El hotel es lindo muy cerca del aeropuerto lo único es que la entrada hacia el hotel está un poco confusa

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Very bad experience

By

6月 22, 2020

platinumelite

HIE is using the excuse of “for your protection” to cancel the cleaning of the rooms and does not provide a hot breakfast. Still, charge full price for the room. Don’t even pick up garbage.. so COVID-19 is helping them make even more money with the savings in food and staff. Is a shame and a disgrace. Very bad service and of course, if you have no mask they don’t even assist you.

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*My Experience*

By

6月 14, 2020

club

I don’t appreciate afternoon staff telling me that UBer is available 24/7. When I woke up in the early am (5am) I scheduled an UBer to pick me up. UBer cancelled my pick-up twice. Due to the fact that it does not run 24/7. I had to call regular taxi to take me to CBX bridge.

I will be honest about something...the early am staff called a taxi for me that came within 10 minutes. Don’t know if it’s a coincidence or simply some staff hate their job and don’t really care about customers questions.

When traveling I know certain things happen, but I would hope staff at least tell the truth about customers questions.

Simply, if you don’t know don’t make up something and leave it at that.

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comfortable bed and great customer service

By

6月 11, 2020

Great place to stay and clean, only stayed over night due to work, but its a great hotel to stay in

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Already

By

6月 08, 2020

Already detailed on my dislike. Keys fell from 3rd floor elevator to first floor: reported to front desk: reception very poor in the beginning but fairly progressed; lost 10hr work pay; cancelled and rebooked flight : too about 5 to 6 hours later to get my keys retrieved from ground floor of the elevator: very stranded and strangled day for me

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Good work

By

6月 01, 2020

club

I enjoyed my visit at the holiday in express in El Cajon San Diego. Really nice staff who help me and my counter parts when ever we needed it. Just really amazing service.

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Covid stay..

By

5月 31, 2020

club

During the covid outbreak the hotel is not doing routine room service and cleaning. I believe you can request linen changes and trash removal. The rooms are clean and sanitized before your arrival.

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Quarantine getaway

By

4月 22, 2020

club

Wanted to get away and have a restful breather from all this Covid situation. Just wanted to relax and have some me time.

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Awesome stayed for business

By

4月 12, 2020

club

It was very clean. Quiet. Lots of restaurants close by.

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Otay holiday inn suites

By

4月 06, 2020

An overall great stay . great services... acces to restaurants coffee shops ,and small convenience stores . very close to border crossing essential to visit family great parking all around ... excellent place to stay at .....

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nice service

By

3月 25, 2020

club

nice service, good position, there are several countermeasure for Coronavirus (CVOID-19)

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Convenient location, Cleanliness can be improved

By

3月 23, 2020

I have stayed at this property over the past 15 years due to its proximity to the San Ysidro Border. While room upgrade has been good, I see that room cleanliness has markedly reduced, from sofa to restroom thorough cleanliness. I don't ask for much amenities, but THOROUGH cleanliness (e.g.toilet) is critical.

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