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Holiday Inn Express & Suites Sylacauga

40743 Us Hwy. 280 , Sylacauga, Alabama 35150

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
86%
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整體經驗

4.2

根據 540 評論
86%
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Ratings Breakdown

540評論

  • 5 星級
    317
  • 4 星級
    120
  • 3 星級
    47
  • 2 星級
    33
  • 1 星級
    23

Not a lot of choices

By

11月 18, 2020

club

Sycalauga, AL doesn't have a lot of choices in hotels. If this is one of the "best" I feel sorry for anyone visiting this city. The staff was extremely nice and helpful include the evening gentlemen who checked us in, helped unclog the toilet, brought us towels (yes, he apparently has several jobs at this place) including the cleaning staff (extremely nice). But, this place felt dirty, used and old to me. There was hair in the shower from a previous client (which totally grosses me out). We chose to leave one night early because I couldn't take feeling gross like I couldn't walk around without shoes and sit on couch, top of bed, etc. This hotel needs to be renovated, stains removed, and an overall DEEP cleaning!

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Nice people

By

11月 06, 2020

Good except for this survey that ask me to write too dam much. Next time I won’t fill out survey.

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COVID breakfast

By

10月 28, 2020

club

Tired of the pools and fitness room being closed! Pop tarts for breakfast ! Ughh!

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I know COVID has affected us all but....

By

10月 22, 2020

In a time of such attention to cleanliness, due to COVID, this hotel fell short. My room had some sort of food on the furniture, from the previous guest. The bathroom was fairly clean, but run down. Cracks in the caulk hold germs. This place needs some work. Also, the toilet ran all the time and the toilet paper holder was loose... In all fairness, the staff was very frindly and helpfull, but I didnt report the issues. I wasnt in the room very long, and didnt want to spend what time I had working of that. Also, on the second day, the cleaning staff left a bottle of cleaner in my bathroom.. TV would come on , but not the cable/sat box.. Again the staff was great, but the property need some help.

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Great getaway with the kiddos

By

10月 22, 2020

club

Nice place to stay and rest while enjoying some outside adventures with my children. Room was clean and facility was well kept. Would have preferred a warm breakfast like we are accustomed to with this hotel franchise, but options were COVID friendly.

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Reservation personnel pleasant, overall very disappointed.

By

10月 14, 2020

club

Personnel who took our reservation was very nice and helpful. The room was not cleaned , had bugs in room, and is extremely rundown despite attempting to renovate or patch up. The hotel cleaning ladies were not pleasant and were extremely loud. We have stayed here more than 10 times and each time it seems to deteriorate even more. Because of COVID we missed the ladies who used to cook-they we’re always so nice! Doesn’t feel safe as it did in the beginning. Not a hotel for our family anymore. Very disappointing, will search elsewhere the next time we visit.

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Fantastic staff

By

10月 08, 2020

I always enjoy my stay here. the staff is excellent

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Good sleep! Great service

By

10月 03, 2020

Beds were pretty darn comfortable.. Room was a little musky when first entered but turned air on and it got better. Overall a decent place.. Nice employees. Chocolate milk was spoiled and didnt figure that out till after I took a nice gulp. Other than that it was a comfortable place to lay your head. Entrance was a little hard to find.

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No AC / No TV / No wifi

By

9月 29, 2020

club

Got in room and it was not cool. AC was on 78 so I turned down thinking room would cool off. Tried to watch TV. TV did not work, error message said there was an interruption in service. Tried to use Wi-Fi, did not work. Staff eventually fixed TV, Wi-Fi was off and on working, staff moved me to a room where ac worked for 2nd night. Overall a very poor experience

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Business stay

By

9月 28, 2020

The hotel staff is friendly. The property is very rundown and needs renovated

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Friendly staff.

By

9月 03, 2020

club

The cable kept going out. The remote control for the television wasn't working properly. The room could've been cleaner.

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Staff

By

9月 02, 2020

club

Front desk crew was very nice and the room was very clean.

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