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Rated 4.6 out of 5 by 391 reviewers.
Rated 5.0 out of 5.0 by ottima posizione hotel di buon livello in tutti i servizi, comodo ai mezzi bus 709 a 100 metri. Bagno senza bidet come anche a Berlino. Per la prima colazione aggiungerei yogurt fresco, uova sode e buona frutta. June 28, 2016
Rated 5.0 out of 5.0 by Great place to stay in Lisbon We stayed for a business conference at the Congress Centre. The hotel was perfect. Very comfortable, everything in very good condition and clean. Staff very helpful. Beautiful building. Great location too. I would definitely recommend this for both business and would be happy to use it for a family visit too. June 28, 2016
Rated 3.0 out of 5.0 by Nice hotel, issues with staff The hotel was clean, modern and well kept. My family and I picked this hotel because we typically have nice experiences with IHG hotels. We arrived to Lisbon after travelling all night from Canada. When we arrived in Lisbon we went straight to the hotel to see about the possibility of getting an early check in... I know early check ins are simply a bonus that hotels can sometime offer but we were hoping. Upon arrival at the hotel we were told that there was absolutely no way of getting an earlier check in and to come back at the designated check in time. I didn't have an issue with this until two days later when we were still in out room and had someone walk into our room and tell us that they'd just been assigned our room?! Say what?! We haven't even checked out yet and people are coming in. I went to the front desk to ask and said it was a mistake. While I was there I asked how they got an early check in and they said they make these exceptions when there are available rooms and the party is travelling with kids. How odd. 1. Obviously the room wasn't available. 2. We took were travelling with a child around the same age as the one that just entered our room. This just left a bad taste for me. Being lied to by the staff and treated differently than others... consistency would have been preferred. Also we needed two rooms for our party as one room couldn't accommodate all of us, the hotel couldn't give us two rooms beside each other even though we'd made the reservations months earlier and requested side by side rooms. Although the hotel was nice and in a central location, I really am not sure I would return or recommend it to someone else. June 26, 2016
Rated 5.0 out of 5.0 by O hóspede se sente ACOLHIDO. A atenção e gentileza do pessoal do hotel estão muito acima da média. Sou deficiente físico e tenho necessidades especiais, as quais foram atendidas com muita presteza por todos. June 22, 2016
Rated 4.0 out of 5.0 by Boa localização e instalações Instalações novas, quarto confortável, café da manhã variado. Falta indicação na entrada pela escada da existência de rampa de acesso ao lado. June 20, 2016
Rated 5.0 out of 5.0 by bien situé et bon accueil hotel propre personnel sympa bien situé regret chaine de télé française absente..... June 19, 2016
Rated 5.0 out of 5.0 by Lisbon Stay Great location, within walking distance to everything but on a quieter street. Alex was very helpful and great with recommendations and directions. June 17, 2016
Rated 5.0 out of 5.0 by Great location; comfortable and clean room; friendly and helpful staff The hotel is very well located, nice neighbourhood to walk at night and close to the subway. Comfortable walking distance from Rossio train station and touristy areas of Lisbon. The room/bathroom are comfortable and clean and the staff is very friendly and helpful if needed. Check-in and out were fast, and reception staff was very helpful with sightseeing tips and other. Bed was very comfortable. Breakfast is a large buffet, only deficiency were no eggs and slightly too much choice of sweet type of Danish pastry, rather than healthy breads. The hotel street is too noisy to sleep with the window open, however as soon as the windows are closed the room is noise free and there is air-con. All together it was a very nice and pleasant stay, and we enjoyed staying at that hotel very much. Very pleasant experience. June 14, 2016
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