Rated 4.6 out of 5 by 123
Rated 5.0 out of 5.0 by WKHCBH Convenient Location
Friendly Staff, Clean Surroundings, Safe Surroundings and Hotel
August 20, 2015
Rated 5.0 out of 5.0 by Valerie28 Great room,Great food!
My husband an I took our 4 year old son to this location just as a one night mini vacation. We took full advantage of the pool (has different depths for different ages), I think my son went swimming3 or 4 times during our one night stay. There were good options of movies to watch before falling asleep, new all slept great with the blackout curtains and COLD A/C. Breakfast was GREAT! I was pregnant with twins a the time and was so excited to see a large breakfast I didn't have to cook. Option were pancakes, bacon, sausage, eggs, pastries, cereal, fruit, yogurt, and MORE! We had no issues at check out (or check in). Loved our stay and would happily stay at this location again.
August 19, 2015
Rated 5.0 out of 5.0 by Jeff-Houston Great for Business & Pleasure
Rooms were clean and quiet. A/C worked great without any odors. Wireless signal was strong in the room & worked well for emails. Very satisfied with my stay.
August 17, 2015
Rated 2.0 out of 5.0 by Hillary29 Nice hotel but disappointing service ...
I made a reservation using reward nights for a stay involving a medical procedure. I ended up getting released early so my sister checked out a day early. When I called customer service to see about getting the one night back they said no problem let us call the hotel to confirm your stay. The hotel said we didn't check out early but stayed the whole time. Completely false and when I called the hotel they said the same thing. They contacted the general manager and she was no help and didn't even return my call. It's disappointing and unscrupulous that the hotel did not check us out when my sister left as they obviously wanted credit for the additional night. The staff member I spoke told me a couple of times that it didn't make any difference because I couldn't get the night back. Then why do you think customer service was calling about it? They need to train their people properly and follow procedure. It's too bad because I travel here frequently and will be staying somewhere else from now on. The hotel is nice and the beds are very comfortable.
August 5, 2015
Rated 5.0 out of 5.0 by Danrs good
good stay, property looked good and was clean, staff was friendly and professional
August 5, 2015
Rated 4.0 out of 5.0 by KHTX Business at Coleto Creek
Always stay at this HI when visiting in this area.
August 1, 2015
Rated 4.0 out of 5.0 by dj1347 Location, cleanliness and staff personality makes this location a very nic
Location, cleanliness and staff personality makes this location a very nice stay for the cost.
I travel frequently and Holiday Inn is one of many hotels I depend on to provide comfort and safety. I will continue to utilize these properties.
July 30, 2015