 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Better stay
ByArms08
June 20, 2017
Very noisy from someone running down the hall to stomping above us. The bathroom was disgusting something was all around the toilet hair was coming off the shower curtain from I'm guessing previous occupant leads me to believe it wasn't cleaned properly. The bed was hard as a rock super firm which maybe good for some but absolutely horrible for me and my husband. My dad passed and we came to stay after the service. I do have a picture of the bathroom.
Centrally located and well maintained property.
ByMatt46
June 12, 2017
Booked this trip at the last moment. As we often stay at IHG properties there was a level of expectation. We were not disappointed. The property was clean, the rooms were as we asked (our preference profile) and very quiet. I do recommend this property.
Great stay
ByFoghorn 2015
June 11, 2017
Staff was very friendly, room was clean and the stay was great
Very Quiet Rooms
ByLadybug6886
June 09, 2017
This hotel is close to a great deal of restaurants and shopping. It is also close to the highway for easy access to Highway 59. The room was nice and quiet.
My complaints were with the cleanliness of this property. The 2 arm chairs in the lobby were filthy. They need to be replaced. The floors in the lobby and the hallways had not been vacuumed. The floor in our room was not vacuumed well either. There was a piece of candy on the floor.
I had a problem with my billing and the young lady working the desk was new and did not know how to handle it. She left a note for the manager to fix the error. The manager was in the next morning. When I asked for her, she was to busy with whatever to explain to me how she fixed my error, but it was fixed.
I would not stay at this hotel again due to it not being clean.
Great Place to Stay for Business Travelers
ByOilfield Road Warrior
June 05, 2017
Enjoyed staying here. Good food, good location, comfortable beds, clean rooms.
Holiday Inn And SUITES VICTORIA
By---------
June 01, 2017
I stay here often and have always been welcomed and accommodated in 1st class fashion. I am called by name and any special requests are always taken care of .On the rare occasion where there is a problem it is taken care of promptly . Pat and her staff( from Ameris to the entire housekeeping crew) always take great care to make my stay relaxing and enjoyable.
Wonderful and caring front desk staff Amaris and Ms. Pat
ByMelissa
May 30, 2017
This hotel cares about their customers and takes the extra effort to help their guests with their needs.
Sweet Sleep
ByHalf-Pint
May 22, 2017
Although our stay was short and sweet, we did enjoy peaceful sleep. The hotel was clean and comfortable. I'd definitely stay here again.
Flawless Stay
Bysgt7625
May 22, 2017
Thanks to Raquel for making my arrival and stay so painless. A great staff makes all the difference. Great location and I will definitely return on my next trip to Victoria.
Clean and Nice Room
ByFrequent Traveler
May 20, 2017
Rooms were clean, hotel staff friendly and helpful. Only negative is TV channels limited and some tv channels did not tune in.. Air condition worked good in my room, some Holiday Inn Properties A/C units do not work as well as this hotel. I would stay at here again
Great hotel!
ByMaria (katy)
May 15, 2017
This hotel has great customer service. We were here for a graduation and we enjoyed our stay. The room had comfortable beds and was clean. The pool and jacuzzi were spotless and open. Hotel breakfast included pancakes, omelettes, biscuits, cinnamon rolls, cereal, yogurt, fruit, milk, and juice.
Great location
ByLucky lady
May 12, 2017
Love the location and staff. Excellent breakfast and Parking. Business center and work out room are always clean and in good working order.