Discover The Palm Rooms, our design‑led space for restorative spa treatments and massages, where calm tones, natural textures, and an unhurried atmosphere invite you to slow down. Each treatment is designed to ease tension, restore balance, and leave you feeling renewed.
Call us on 01803435751
Email us at thepalmrooms@ihg.com
Please arrive 5-10 minutes early to allow time for consultation and to start your treatment on time.
Yes, everybody is welcome.
No, all clients will get free parking whilst having treatments.
It’s always best to book in advance to avoid disappointment. Contact us on 01803435751 or email theplamrooms@ihg.com for the latest availability.
Yes, we have gift vouchers you can purchase for all our treatments and packages. Visit our voucher site for details.
Yes, but please give at least 24 hours’ notice if you wish to cancel or rearrange your booking.
Please contact us on 01803435751 if you are running late. We will try to accommodate where possible. In some cases, your treatment may be shortened, and you will be charged in full.
Clients must be over the ages of 18 or 16 & 17 with a guardian’s signature.
Please make the spa aware at the time of booking, and we can discuss options for your treatment.
Please make sure the spa is aware at the time of booking so we can advise on a treatment suitable for you. Please note that we can only offer treatments in the 2nd and 3rd trimesters.
Yes, we do have a double treatment room that can be requested at the time of your booking.
Yes, if you wish to get advice or find out more information on any treatments, please give us a call on 01803435751.
We do not offer leisure facilities such as a pool or sauna. Our space is dedicated to treatment rooms, providing a calm and focused environment for your spa experience.
Monday: 10:00 am - 6:00 pm
Tuesday: 10:00 am - 6:00 pm
Wednesday: 10:00 am - 6:00 pm
Thursday: 10:00 am - 6:00 pm
Friday: 10:00 am - 6:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 10:00 am - 6:00 pm