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92%
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Pengalaman Secara Keseluruhan 4,5
92%
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Ulasan Tamu
Hotel Indigo Tuscaloosa Downtown
Great Service!
ByAntonio
November 24, 2020
Maybe include microwaves in the hotel rooms, couldn’t find a microwave near my room and ended up throwing away left over food from dinner.
Fun in Tuscaloosa
ByDiane
November 18, 2020
My stay was great I loved the area lots of privacy and the staff was helpful we needed.
Beautiful Experience
ByLinda
November 17, 2020
The room was clean and beautiful, with well appointed features and bedsheets that were of great quality. The bathroom was a nice size and shower was sensational. The roof top bar was great!
Great room but A/C out
ByBenz
November 11, 2020
Great room. The only problem was A/C was out and couldn’t be repaired. Got. No sleep. Hotel was supposed to discount room but has yet to do so.
Great hotel in a perfect location
ByLD0827
November 11, 2020
I was in town visiting my daughter at the University. I arrived early in the morning and the staff was happy to accommodate an early check in. They were very helpful and answered all of my questions regarding great places for me to take my daughter and her friends to dinner for her birthday. The hotel is located in an area that is close to everything you could want to do in Tuscaloosa.
Great Place
BySpire Elite Travelers
November 09, 2020
Definitely a relaxing and comfortable environment.
Amazing!
ByKarli
November 03, 2020
The location and design of this hotel is amazing! Walking distance from some great places we to hangout. They also have a rooftop bar and live music which was awesome! We will definitely be staying here when we visit again!
Great location
ByCh1294
Oktober 30, 2020
The location is great and for the price it’s unbeatable. I stay here quite frequently and will continue to do so. Rooms are always clean and service is great.
Perfect location
ByMelissa
Oktober 29, 2020
Ideal location. Nice, paved trail along Black Warrior River. Block to downtown Tuscaloosa. Convenient to everything on campus. Clean and helpful staff
Reviews are being censored
BySlimJim
Oktober 28, 2020
Can't post much detail because the review keeps getting censored due to "legal reasons", so will move the safety concerns to reviews posted on other platforms. Here's the rest of the review.
Just stayed a single night passing through. Hotel was nicely decorated, and the nearby river is nice (although "river view" rooms do have a parking lot and road between the hotel and river)... A few problems to mention: 1) [redacted] 2) For some reason when we arrived there was no one at the front desk. Waited about 10 minutes before someone finally came. Similar story at the bar, stood around being ignored while the staff was working on other things. Just a simple acknowledgement and a "I'll be right with you" would go a long way. 3) Because of the check-in wait, the front desk provide a free breakfast voucher, which was appreciated. But the staff needs training on how accept those and use their ordering system. They tried all kinds of things for me and another guest and finally gave up, saying to go ahead and leave. At one point I went to sit down while they were trying to ring us up, and was forgotten about again so had to go back up to the bar and wait while they tried again. I don't blame the staff, this was just a training issue, they should be very familiar with how to accept hotel vouchers since that often indicates a prior issue.
Modern hotel with nice rooftop bar/restaurant
Byjlstrickland
Oktober 27, 2020
We genuinely enjoyed our stay. When we arrived, we were treated like valued customers and received a warm welcome and quick check-in. The rooms were clean and comfortable. The rooftop bar is a nice amenity that people from outside the hotel desire to use as well.
Disappointed Somewhat Frequent Guest
ByElizabeth
Oktober 27, 2020
We did not get the room that was promised us. When we asked about it we were told it was being occupied by a wedding party with no regard to what we requested and what we were told. We were given another room without a refrigerator and when we requested we were told by the same gentlemen that not all rooms came with a refrigerator matter of fact without regard of our needs. Once I explained that we had medication that had to be refrigerated we were asked to switch rooms which was not a very big deal to us since it was just right next door. I just wondered why they wouldn't just bring the refrigerator to us rather than us having to move everything plus our dogs. The upstairs bar was closed for a private event which I thought was not really fair to us other guests. Once we were leaving I went to get a cup of coffee that once was courteous for IHG members I was told I would have to get it from the bar which I understood. When I went the bar I was charged and told because of Covid-19.