avid 酒店 Atlanta – Conyers I-20

糟糕的经历

ByKaylay0624

2025 七月 16

I’ve been an IHG member for over 20 years, and this was by far the worst hotel experience I’ve ever had.
The check-in process was horrible. I booked a military family rate, but the employee was extremely rude and unclear about the requirements. She insisted the military member had to be present, which was not accurate based on the rate I chose.
When I got to my room, I saw a roach right outside my door. I immediately informed the staff, yet it remained there for the entire two-day stay. The room itself was not adequately cleaned, and the photos I took reflect the subpar standards.
The entire hotel, including my room, was uncomfortably hot—possibly an AC issue. I booked this location partly for the complimentary breakfast, but the older lady working there was rude and even decided to change the juice dispenser in the middle of breakfast service.
The final straw was at 10:50 a.m. on checkout day. A housekeeper opened my door without knocking and told me it was time to leave, even though checkout was clearly 11 a.m. Thankfully, I was already out of the shower, but this was completely unprofessional.
The ONLY positive was the mattress—it was comfortable. Everything else was unacceptable. I reported all these issues to the staff, but nothing was resolved.
IHG really needs to take a hard look at this location. I would never stay here again.

Very nice hotel

ByKedia

2025 七月 14

The rooms were very clean and the staff were very kind and accommodating I would stay at this hotel again the location made traveling around kind of expensive because of uber but if you rent a vehicle it's very convenient

ByTracie

2025 七月 02

Great hotel in a great location

Bychelle21

2025 七月 02

A very nice, affordable hotel located to many restaurants and stores. Comfy beds, hot water, Dove shampoo, conditioner, body wash, hand soap and lotion was a major A+. Great selection of FREE breakfast. Coffee 24/7. FREE parking. Check in was quick. Friendly staff. Would definitely recommend to family and friends.

Worth it!

ByJamie

2025 六月 24

Nice and clean hotel! Worth the money by far! Easy check in, safety in lots.

First time visit to an Avid Hotel

ByGrammyTay

2025 六月 13

We loved the hotel .. the layout. Clean Open Value Friendly Just an overall Great Hotel and Experience with a new hotel brand

很棒的住宿

Byrhudd2020

2025 六月 06

First time staying at an Avid hotel. Stayed 2 nights. Lots of desk space. No keurig, cups, microwave in the rooms but all available in the lobby. Great for short business travel. Friendly staff and clean room!

Best stay ever

ByTasha

2025 五月 27

Debbie and Ajay are great… every time we stay they are so welcoming and pleasant…

Nice Last Minute Stay after Momocon

ByCherrelle

2025 五月 27

I booked this hotel last minute after leaving a convention in Atlanta. The weather was bad and didn't want to drive any further. This was right off the highway but very quiet. It was easy to get to my room. Check in and out were smooth. The staff were very nice and helpful. My room was cool when I arrived and it was clean. I had a peaceful stay.

Great staff and stay

BySid25

2025 五月 25

This hotel is in a great location near so many things! I went to the Monastery of the Holy Spirit that’s only 15 mins away. I was passing through to Florida and they gave me a lil goody bag with snacks for my bday! All the hotel staff were super nice and welcoming. The room was clean, inviting and modern and very comfortable bed.

Recent Stay in Conyers

ByTrey

2025 五月 24

My recent stay at this hotel while not the worst, was definitely not the best. Check in was relatively easy and not problematic. This issue was my wife used a service animal and when advised of this, the young lady at the front desk proceeded to ask if the animal had “their vest” to which I replied no, they’re not required by federal or state law. She then asked if we had the dogs certification showing she was a service dog. I again stated “no, as no such documentation exists nor is it required.” I further informed her that anyone who presents such documentation merely “purchased it off the internet and is trying to pass their pet off as a service animal.” She shrugged her shoulders and dropped it.

Now this hotel is a pet friendly hotel, so I really don’t see the issue with the questions but I’m happy to address them.

The room was nice, beds were comfortable but the “stomping” of the guests above us was a bit unnerving, but we made do.

Breakfast was a bit of a let down from what I’m used to at other IHG properties.

Overall I would use this hotel again if I’m back in the area. Prices were decent and hotel was clean.

Perfect night away from home

ByColes Nanna

2025 五月 21

I had previously stayed at several other hotels in Conyers and woke up all through the night with leg cramps because of an uncomfortable bed. I was so happy that I had a wonderful night sleep at Avid. The staff are very accommodating. The room was comfortable and simple making it very relaxing for us. The fresh ground coffee was a delightful treat with a variety of teas and hot chocolate. There is also a good variety of a breakfast food options. I loved my stay and will certainly return.