由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
创建PIN码
所有字段均须填写
如果您在酒店加入了IHG® Rewards Club 优悦会, 您需要创建一个 4 位数 PIN码来登录IHG® Rewards Club 优悦会帐户。
突发的服务器错误
您的会话已过期。请登录您的账户
很抱歉,我们的系统暂时无法使用。请稍后重试或联系IHG®Rewards Club 优悦会客服中心寻求帮助。
输入的4位数字必须匹配。
忘记PIN码?
所有字段均须填写
突发的服务器错误
您的会话已过期。请登录您的账户
很抱歉,我们的系统暂时无法使用。请稍后重试或联系IHG®Rewards Club 优悦会客服中心寻求帮助。
您的个人资料中没有电子邮箱地址?

与您当地的IHG® Rewards Club 优悦会客服中心联系以获取PIN码 并通过电子邮箱更新您的账户资料。获得PIN码后 您还可以通过以下地址更新您的电子邮箱地址 www.ihg.com/updateemail

宾客关怀

常见问题解答

进入我们的信息中心查找最常见问题解答

提交表格

在线提交表格将您发现的问题或关心的事情告诉我们。我们会及时核查相关问题并与您联系。

联系信息

需要更多帮助?联系您附近的 全球预订中心

最常见问题


预订部

更改或取消您在洲际酒店集团(IHG)旗下酒店的任何预订都非常简单。您可以访问“管理您的预订”页面或致电您附近的全球预订中心。
无论您要求舒适性,还是注重实用性,或是需要奢华的环境和体验,洲际酒店集团提供丰富多样的服务,满足您举办各类会议和活动的需求。在线了解我们团体活动与会议服务的更多内容,今天就开始计划您精彩的日程吧!

IHG® Rewards Club 优悦会

登录您的IHG® Rewards Club优悦会账户后点击“个人信息”,您就可在线更改您的 PIN 码。
您可致电离您最近的IHG® Rewards Club优悦会服务中心或给我们发送电子邮件以重新获取您的会员号码。
只需查看现有的预订,并点击您名字旁边的“添加IHG® Rewards Club优悦会会员号码”链接即可。
如果您还没有PIN码,请进入我们的“创建您的PIN码”页面为您的账户创建PIN码。
只需前往IHG® Rewards Club优悦会主页,输入您登记在账户资料中的电子邮件地址,然后点击“需要/忘记PIN码”。我们的系统会自动将您的PIN码发送到您的电子邮件地址。

Kimpton

From January 1, 2018, you are eligible to earn IHG® Rewards Club points when you stay at any Kimpton hotel on a qualifying rate.
IHG Rewards Club points will be awarded for spend on room nights. At this time, spend on food & beverage and other incidentals will not be eligible for points.
Beginning January 2018, you are able to use IHG Rewards Club points to book Reward Nights at any Kimpton hotel. All terms and conditions associated with IHG Reward Nights will apply.
Beginning January 2018, you are able to use your valid free night(s) at all Kimpton hotels. All terms and conditions associated with the free night will apply.
Yes. You will be recognized by your IHG Rewards Club membership level and receive your IHG Rewards Club benefits when staying at any Kimpton hotel.

For Elite members (Gold Elite, Platinum Elite and Spire Elite), your Welcome Amenity will be a specialized Kimpton perk known as “Raid the Bar,” where you will be able to choose a snack or drink from your in-room mini-bar or enjoy a glass of wine or cocktail at a Kimpton bar or restaurant.
In addition to the rich benefits associated with being an IHG Rewards Club member, you can expect the heart-felt care, locally-infused design, chef-driven and locally inspired restaurant, and added perks like wine hour, yoga mats and bikes for borrow that are the hallmarks of Kimpton hotels.

For Elite members (Gold Elite, Platinum Elite and Spire Elite), your Welcome Amenity will be a specialized Kimpton perk known as “Raid the Bar,” where you will be able to choose a snack or drink from your in-room mini-bar or enjoy a glass of wine or cocktail at a Kimpton bar or restaurant.
Yes. We are happy to assist with ensuring all account activity and points balances transfer correctly to one IHG Rewards Club account. Please call our customer care center at (888) 695-4678 and our team will assist in merging your accounts.