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Staybridge Suites Omaha West

2720 Oak Drive

Omaha, Nebraska

68130

United States

入住:3下午

退房:11上午

最低入住年龄:21

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Omaha West 2720 Oak Drive

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.5

基于 569 评论
91%
推荐此酒店

Ratings Breakdown

569评论

  • 5 星级
    425
  • 4 星级
    78
  • 3 星级
    29
  • 2 星级
    20
  • 1 星级
    17

Great

By

2020 十一月 30

It was a great getaway for my family! Everything was clean and comfortable! We will totally use staybridge everytime!

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Very Average STay

By

2020 十一月 25

We checked into our room and got all unpacked and then noticed that the vanity and bathroom light switch would not turn on. We mentioned it to the staff and she said we would have to change rooms. Thought it was inconvenient we changed rooms only to discover that there is a master switch that operates all the lights in the room. It is unfortunate for us that the staff person did not know about the master switch.
The shower gel, shampoo and conditioner were disconnected from their wall unit and difficult to use without falling into the tub. I had to empty the dishwasher when I got in the room and there were only two utensils.
The staff was super nice and helpful. Unfortunately they appeared understaffed and breakfast was served late (which due to time commitments did not work for us) and the staff was typically unavailable to serve the coffee.
Charged for extra night and now have to call and get that taken off my credit card. Ugh!
I know there are changes due to Covid and I sympathized, but when you stay for a whole week these frustrations add up.

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Waste of money

By

2020 十一月 23

My wife and I have a lot of kids and we never get out or get to sleep in for that matter. We decided to get the in-laws over for a night so we could go get a nice hotel room and get some good sleep. We asked at checkout to not be disturbed and to have a later checkout. She said she would put in a note. We asked when breakfast was, she said 7:30 to 10:30. We get to the room, there is nothing to put as a 'do not disturb' sign on the door, but I figured we would be good since we asked to be left alone. We walk in to put our stuff down and there are broken Doritos on the floor. We laugh and just shrug and head to the bedroom. Everything was okay until at 8:30am we get a knock on the door for housekeeping. I yell out that the room is occupied and to please come back later. A couple minutes later, our phone in our room rings, and it is housekeeping wanting to know if we are still in the room. I couldn't believe it. So, of course, we were wide awake. We tried to get back to sleep and couldn't. So, taking our time, we get ready and then head down for breakfast at 10:05. Breakfast is long gone and everything is already cleaned up. So much for 7:30 to 10:30. So, since we were all ready for the day, we just went up to the room, packed up and left and got some breakfast elsewhere. We asked for a checkout at 1:00pm and said we would even pay for it if needed and instead we ended up leaving at 10:15. The whole point of our trip was to get away and get a good nights sleep and sleep in for a change, which we haven't done in over a year. What a complete waste of time, money, and my in-laws time to boot. I hate leaving bad reviews as we are really respectful people. We normally just deal with things and laugh about them, like the Doritos on the floor ordeal. But unfortunately, this was a really poor experience so I feel obligated to say something.

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Great Hotel

By

2020 十一月 23

platinumelite

Nice room, great staff, upgrades and a hot breakfast make this hotel a no-brainer.

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Disappointed

By

2020 十一月 18

Dirty, unresponsive. Would not recommend. No utensils, serving plates, anything in “kitchen”.

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Great

By

2020 十一月 18

club

Great comfortable beds Great service loved it especially the staff it accommodated a family of 6

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Not enough for the money

By

2020 十一月 16

club

Our first room had no shampoo, conditioner, or shower gel in the provided dispensers. The tub would not drain. There was bar soap residue on the shower holder. The second room we switched to did not have sheets for the pull-out sofa and there was hair all over it.

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bad experience

By

2020 十一月 04

platinumelite

staff did not follow company policies of always weraing masks, especially cleaning services. Do not disturb signs were ignored by cleaning staff as well. Managers were often seen not wearing masks themselves so how could a policy like always wear a mask be implemented??!! A very poor attempt to create a safe atmosphere for guests

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Everything but breakfast

By

2020 十一月 04

Typical overall good experience however the breakfast attendant was lacking in honesty and work ethic.

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Don't expect masks

By

2020 十月 26

That's pretty much all you need to know. The staff doesn't wear them and they don't make the guests wear them either. Also, do expect housekeeping to stay out of your room.

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Lackluster

By

2020 十月 26

platinumelite

Poor mask enforcement. No rooms to upgrade to, even though the parking lot was not full. Room was not clean

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COVID19 travel

By

2020 十月 21

platinumelite

Nice property to stay at. Encountered some problems unfortunately
A week stay your fresh towels can be picked up at the front desk. Used towels and garbage put in the hallway. I felt unsanitary because left there sometimes all day. Checkin day shift staff was good with
Masking rules, however their nice gathering room on Saturday evening had an open liquor party with no masking. Checkout, she forgot her mask and served coffee without it.

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