Holiday Inn Club Vacations Mount Ascutney Resort

Hotel needs upgrading

ByTony

10月 19, 2025

Room had orders of animals really bad I called front desk told them that the room reached never cleaned hot dog or animal hair. All over bed was old. You would sleep in the middle not to the edge because I guess it might’ve been broken who knows floors in kitchen were all busted was not able to walk without choosing there. I dropped something and then when I picked it up, I wind up cutting myself Told this to the gentleman upon check out, and it didn’t seem to matter to him also spoke to him how no one ever came to deodorize the room Oh, I thought they did was the answer. At the same time. also, for the last night, the restaurant wasn’t even open. We had to get in our car and drive 15+ minutes to find something to go eat so overall the experience was not good. I would not recommend this place unless he did some serious upgrading and got better management. I even asked for extra towels and they said we normally don’t give extra tiles without charging, but you are more than welcome to go and wash them. It’s free and I said I did not come to do laundry. I came on vacation at that point some towels was delivered.

Owners disappointed on first visit

BySad owner

9月 27, 2025

We have been HIVC owners for over 20 years. About 10 years on an owners update we were scared/scammed into giving up our week at Orange Lake FL for points at this nasty place. Since converting, we have been trading for IHG points and this has been working for us. But after visiting this, our “home” resort, we were very disappointed and irritated all over again! First at check-in at 3:40, they did not recognize us as owners and our room was not ready. After a long day of driving we asked where the bar/restaurant was—ITS CLOSED.
We drove 20 minutes to a brewery (Harpoon, recommend) for dinner. After getting a call that our room was ready, we had to drag our stuff up 4 flights of stairs together to room then another 2 to get to bed!!
The place was dated and couch was very uncomfortable for sitting. Bed was okay.
We came for leaf views ao we did not stay at resort much the next day, but a hot tub at a ski resort may have been nice. When we were checking in someone was complaining that the pool heater wasn’t working.
If you are a skier, it might be a nice stay, for us we visited a nearby town of Woodstock and Quechee quaint little towns. Leaves are starting to change.
We won’t be back!

完美的住宿體驗

ByLindsay

9月 18, 2025

Such a perfect place to stay. We were only passing through for one night, but if I ever return to the area will most definitely stay again!!! Would also be great for a long weekend or extended stay. Beautiful, comfortable, clean rooms! Great staff! 10/10!!

A gem in the mountains

BySkippy

9月 04, 2025

Worth every penny, mattress too soft for people with back conditions and restaurant closed two days of the week. Aside from that a great place to getaway for peace and quite.

Off season issues

無

9月 03, 2025

Although the resort is absolutely stunning and the customer represensitives when checking jn, there were other issues.

The room was not quit ready, housekeeping was attentive. No room (or chalet/villa) was available without having to use stairs.

When returning from work on the second day, neither key card would work. When asking for help at the counter, the young clerk at the main building, was not helpful. He would not listen and give recommendations. His only comment was "it should work". He was extremely rude.
I was lucky to run into maintenance who was very helpful.

Excellent hotel and staff

ByWonderer

8月 24, 2025

This hotel is in excellent condition in all areas, as is the staff. All were helpful and knowledgeable about the area. The dining area in the hotel was also wonderful and the dining staff made the experience amazing and engaging for our children ranging from 6 to 15. I definitely recommend this hotel and will be staying again.

An excellent place for families

ByRecentstay

8月 24, 2025

We stayed for two nights, two families, each with 2 kids. This hotel has huge rooms which makes it more enjoyable for the family to have some space. Definitely a no frills place, but we knew that coming in. Pool was down due to construction but looked kind of run down and unappealing anyway. There aren’t many places to eat because everything shuts down early. Here is why it gets four stars.. John, the front desk employee. He was soooo over the top helpful in making our stay great. He called restaurants for us, switched out room when a neighbor was incredibly loud one night, recommended day time hikes and other things. If there were more employees like him at hotels, more hotels would get better star ratings. All in all I recommend this place for families, it was fun!

ByLorie

8月 21, 2025

This place needs to be updated. The pool situation was terrible! We weren’t even told the outdoor pool was closed before our visit. Hard to believe this is a IHG property.

好地方

ByStiffy

8月 12, 2025

Beautiful place will stay there again nice and quiet. Staff is very friendly. Lotta trails to go walking on. Wish the pool outside pool was open. Nice to be able to cook outside at a barbecue. Great restaurants around the area.

Spacious Rooms in a Quiet Location, but aging Faci

ByErich

8月 11, 2025

We stayed at the Holiday Inn Club Vacations Mount Ascutney in a peaceful part of Vermont. The rooms are spacious, clean, and include a small kitchen, which is a nice touch. However, the bathroom shower curtains remain awkward to use, and the air conditioning is loud and doesn’t cool particularly well—though it does function, and thankfully we didn’t need it much during our stay. The entire facility is beginning to show its age, and the outdoor pool was out of service again for repairs. Overall, it’s a decent place to stay if you’re in the area, but it could benefit from some updates and maintenance.

Perfect in every way!

ByRobin

8月 05, 2025

Convenient location. Accommodations were perfect for 3 adults.

A family weekend gathering.

ByGrace

7月 26, 2025

Family members gathered from different parts of the US to have a reunion and a celebration of life. A number of us stayed at the Mount Ascutney Resort. We enjoyed the amenities and the convenience of being near each other yet being able to seek solitude when we chose.