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InterContinental Residence Suites Dubai F.C.

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Hotelbewertungen für InterContinental Residence Suites Dubai F.C.
Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
79%
Dieses Hotel empfehlen

Gesamterlebnis

4.1

auf Basis von 110 Bewertungen
79%
Dieses Hotel empfehlen

Ratings Breakdown

110Bewertungen

  • 5 Sterne
    54
  • 4 Sterne
    30
  • 3 Sterne
    11
  • 2 Sterne
    10
  • 1 Sterne
    5

Good choice, bad for collecting points

By

3月 04, 2017

The location and facilities are perfect. Though I was surprised with number of points rewarded for the amount spent. I almost collected double amount of points a week before in crown plaza while my stay (including cost) was twice as much in Intercontinental.

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Not recommended.

By

1月 15, 2017

the entire staying experience was poor, I'm sure that IHG management does not do a regular check for this property, this property does not belong to the standards of IHG. In total bad experience, untrained staff, low-quality service in general. Not recommended.

Veröffentlicht vonHotelStaff
1月 17, 2017
Dear Mr Tareq, As a Spire Elite Rewards member, we truly value your feedback and will share these with our team so that we can continue to improve our services. I appreciate that you have taken the time to tell our Guest Experience Manager the issues that you have encountered during your stay. We sincerely apologize for the issues you experienced particularly if the service level of staff that did not meet your expectations. Rest assured that your comments will be reviewed by our team as this is not a representation of the InterContinental standards that we take pride of. Again, thank you for staying with us and sincerely hope to get another chance to offer you a better experience on your next visit to Dubai. Looking forward to welcoming back to our property. Best regards, Costina Costina Gandac Residences Manager
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Dubai Nov16

By

11月 30, 2016

Very Happy on my stay at this comfortable Residence and nice experience !

Veröffentlicht vonHotelStaff
12月 13, 2016
Dear Guest, Thank you for taking the time to post a great review about our property on line. We are glad to hear you have enjoyed the hospitality of our Residence. Looking forward to seeing you in the near future. Best regards, Costina Gandac Residence Manager
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Poor room & toilet equipment

By

11月 30, 2016

It was bad experience with this hotel during my 10 years as a member with IHG. the toilet look very poor and old also the towels smells oval like you smell kitchen cooking.
The room without Iron and when I asked for an Iron I get it after one hour and when I use it the electric power in the room turned off.
The Management reaction was poor they should change the room or at less some body should visit me in my room and apologies about what happen since I am a platinum member.

Veröffentlicht vonCustomerCare
12月 19, 2016
Dear cloudio-1, Thank you for letting us know about your experience and opting to stay with us. On behalf of our hotel, I am very sorry that you were inconvenienced because of the state of your room and bathroom. It is our goal to provide the most personalized hospitality to all of our guests - be it your first stay or one of the many. I am eager to make this right for you so I have sent you a private message to your personal email on file. I value your loyalty to our brands being one of our IHG Rewards Club Platinum Elite members and I am hopeful that you can find your way back to us so we can show you how great our hotel is. Warmest Regards, Gian M Case Manager IHGService
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Overall good

By

11月 28, 2016

Specially thanks to Rubya's help that we could check in when we landed way earlier than permitted check in time... he is very helpful and supportive... however this hotel doesn't have a lounge and foc breakfast if platinum member would like to enjoy their perks then the other Intercontinental in hundred meters away would be a wiser choice... by the way the room is quite big for sure since it is a concept of service apartment with full kitchen appliances...

Veröffentlicht vonHotelStaff
12月 13, 2016
Dear Tonyzj, Thank you for taking the time to post a review on line about your stay at our property. We are happy to hear you have enjoyed the hospitality delivered by our team and the comfort of our suites. Looking forward to seeing you again in the future. Best regards, Costina Gandac Residence Manager
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Best For Family

By

11月 24, 2016

its been a great experience to be in IC festival with family , the staff been so kind and the rooms are specious and nicely decorated . We had a great experience

Veröffentlicht vonHotelStaff
11月 24, 2016
Dear Mr Tagb, Thank you for taking the time to post your great review on IHG website. We appreciate your nice comments about the size of our suites and our team who is very committed to deliver excellent service to our guests. Looking forward to welcoming you back at the Residence in the near future. Regards, Costina Costina Gandac Residence Manager
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Nice hotel, good location.

By

10月 13, 2016

Nice hotel. High standard of InterContinental. Good IHG program to the guest. Hotel is in good location of Dubai.

Veröffentlicht vonHotelStaff
10月 15, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and please let us know for any further assistance. Sincerely, Kareem,B Guest Experience Manager
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Good hotel with good service from well trained staffs.

By

10月 13, 2016

Good hotel at good and convenience location, DFC. Only 10 min from DXB airport and 15 min to Dubai Downtown. Good service from well trained staffs.

Veröffentlicht vonHotelStaff
10月 15, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Spire Ambassador member. I am pleased to hear you are enjoying your stay with us . A great guest experience is something that makes us proud and it is our pleasure to consistently deliver services exceeding your expectations Sincerely, Kareem Baghdad Guest Experience Manager
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Good place to stay as home away from home

By

8月 26, 2016

Good location. Close to airport and downtown. Easy access.

Veröffentlicht vonHotelStaff
8月 28, 2016
Dear Guest, Thank you for your great comments and for taking the time to share them with us. We are happy to hear our Residence became a home away from home for you and you appreciate the location and the easy access. Thank you for your continued loyalty to our property. Looking forward to seeing you soon. Best regards, Costina Costina Gandac Residence Manager
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Great stay

By

8月 20, 2016

Clean hotel. Staff were attentive. Good food also.

Veröffentlicht vonHotelStaff
8月 21, 2016
Dear Guest, Thank you very much for taking the time to share your great experience at our property on the website page. We are happy to see you appreciated the service of our team and the quality of the cleanliness and our restaurant. Looking forward to welcoming you back at the Residence Suites in the nearest future. Best regards, Costina Gandac Residence Manager
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Good hotel

By

8月 17, 2016

Very good hotel and by-book staff :)
Overall experience was satisfactory.
I had to upgrade and pay to get smoking accommodation. Still good value for money as platinum member

Veröffentlicht vonHotelStaff
8月 21, 2016
Dear Guest, Thank you for your positive comments about your recent stay at the Residence Suites. We value your IHG rewards Platinum level and we glad to see you are enjoying the benefits. Looking forward to seeing again in the nearest future. Best wishes, Costina Gandac Residence Manager
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Best place for relaxing and shopping

By

8月 08, 2016

The shuttle bus which drops you at Dubai Festival City Mall makes the staying at this hotel as a different experience. I liked it.

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