 Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
94%
Dieses Hotel empfehlen
Gesamterlebnis 4,7
94%
Dieses Hotel empfehlen
|
The best stay ever.
ByChris
22. Juni 2022
I got to the hotel late afternoon and checked in with (David). He was extremely professional, soft spoken and extremely helpful. I checked in under 2mins. He checked up on us throughout our stay till after checkout to see how our stay is. Intercontinental suzhou had already prepared my room with flowers and balloons for my wife’s birthday surprise. The rooms were clean, very comfortable, the bathroom was very clean and spacious and the staff were amazing especially David(receptionist), Jerry (manager at first floor all day dining). They went above and beyond to help make our stay enjoyable.oh Mine! This hotel has the best all breakfast and dinner I’ve ever had in any hotel. There wasn’t any food I ate i didn’t like I have stayed at dozen of hotels in China and many Intercontinental hotels. This was on the top of the list of best stays/experiences ever. Staff was very helpful in organizing the surprise party we had planned. And to all, my room had the best view of suzhou (A beautiful sight of the Jingji lake). would recommend the Intercontinental Hotel in Suzhou to anyone. It close to all major shops, restaurants, shopping malls and is just about 10mins drive to the suzhou center. behind the hotel has an outstanding view with path about 2.5km to the left and 5km to the right for exercising( running, jogging, skating, cycling… if you love to drink and party, just 3mins walk behind the hotel have a stretch of pubs, clubs and restaurants for all the night life you can enjoy. My words can’t be enough for my stay in this amazing hotel. I’m privileged to be an elite member of IHG to enjoy such great benefits and royal treatment. Thank you
评价
By美帝大熊猫
20. Dezember 2021
还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行
床鋪舒適服務一流
ByFourier
13. Dezember 2021
住宿的是家庭房，體驗非常好！要說雞蛋裡挑骨頭的話，就是我們家兩有個小朋友。兒童床鋪只有一個，兩個小朋友都要睡兒童床。最後便宜了我們兩個大人睡一張超大床！兩個小朋友擠了一張小床。給個建議就是如果是兩個小朋友，可以考慮在下層也鋪個小床墊跟小枕頭。這是單純的建議。整體感覺還是非常好！
难忘的周末生日之旅
ByCharles
08. Dezember 2021
感谢宾客关系中心提前联系并给到了很棒的房间升级，在苏州度过了一个难忘的周末。唯一小小的不足是房间浴缸太大而龙头水流相对不够，放满水实在要用挺多时间的，其他都很好
安静，私密性很好
ByTeresa Li
07. Dezember 2021
环境很安静，没有噪音， 睡眠有保障， 会员赠送的水果非常新鲜
服务态度
Byxiao
06. Dezember 2021
给我感觉对常驻客人服务比万豪系列酒店的对高级客户的态度要更好更贴心（丽思卡尔顿除外）
Suzhou
ByCharles
05. Dezember 2021
Great location, staff very professional and breakfast environment pleasant, Thank you Ms. Hellen
Good hotel
ByChobi
28. November 2021
ロケーション：観光地の湖の横にあり便利
スタッフ：すぐに声をかけてくれて私のやりたいこと、困りごとはすぐに解決してくれた
Birthday weekend with the family
ByWill
25. November 2021
I am a fan of intercontinental hotels, I have stay in several in China and Europe. I have a wonderful experience at the hotel and the staff went the extra mile to make sure my wife and the family had a fabulous time. The different members of the team all were very happy to help. The concierge was well known and give us great advice and directions when we ask for places to visit and places to have dinner and he make sure to check with us when we came back.
The food and beverage department was well focus and even congratulate my wife for her birthday on all areas, she was feeling like a Queen and was super happy for the details.
Front desk was very efficient and helpful with our request and understood that traveling with two kids was already a hard thing and make sure we were able to have our rooms in time and checked with us several times for the satisfaction and needs of the kids.
On overal an amazing stay at the hotel, well done! And thanks to all the team…
フロントの対応
Byもとちゃん
28. September 2021
宿泊の予約を一日間違えておりましたが、迅速に対応頂き助かりました。大変気持ちの良い滞在となりました。
住宿体验佳，餐饮较拥挤
Byeva123
24. September 2021
住宿环境不错，但早餐太过拥挤，没有提前告知分批用餐减少拥堵。离店时候前台并未提醒关联积分，等结束旅途几天后，发现积分少录了，这个确实令人无语。要不是自己发现在微信上找公众号客服，估计就少了很多积分了。
满意的体验
By老程得得得
16. Juni 2021
房间宽敞舒适，服务及时，环境安静，但酒店缺少便利购物设施