Rated 4.1 out of 5 by 533
Rated 4.0 out of 5.0 by Eustace9 No Automatic Checkout? Disappointing!
Having to stand in line for 15+ minutes while trying to checkout meant that my stay ended on a sour note. It is 2015 - what hotel, let alone an upscale one, does not offer automated checkout?
May 28, 2015
Rated 5.0 out of 5.0 by Sweener24 Great hotel!
Everything about this hotel was top notch. The employees really care about treating the guest well and they are very attentive, including personal wake up calls in the morning rather than a recording or just the phone ringing. Nice touch.
- Plenty of elevators
- Quick valet
- Excellent food choices at the bar
- Could use better lighting in the bathroom and the shower is very small and a bit awkward
- The TV was ok but difficult to navigate
May 27, 2015
Rated 4.0 out of 5.0 by Parnel AE trip
overall pretty good except for lack of staff at checkin/checkout. Waited 20 minutes to checkin
May 26, 2015
Rated 4.0 out of 5.0 by valgayle good location
good location near the old montreal and port. Comfortable hotel.
May 26, 2015
Rated 5.0 out of 5.0 by CEStraveller Great Hotel Stay
The InterContinental was beautiful and modern, what I expected from the InterContinental chain, but what I didn't expect was the truly exceptional treatment by the staff - from checking to the doorman to the room service attendant. Based on this experience, I would stay at this hotel every time I visit Montreal.
May 23, 2015
Rated 4.0 out of 5.0 by santy75 Excellent Hotel
Location...close to old town, walking distance. Moreover access to underground city and metro.
May 21, 2015
Rated 5.0 out of 5.0 by nellsymo Amazing hotel overall, however, could work on the staff at front desk.
I always stay at the Intercontinental and absolutely LOVE it every time. Generally, I have no complaints, however, there is a woman at the front desk (didn't catch her name nor was she wearing a name tag) who is EXTREMELY rude!!! I called the front desk about 3 times throughout my stay, and each time she would answer, clearly bothered and would yell at me; whenever I asked to speak to someone else she would just yell louder saying it was me who does not understand... I speak 3 languages, therefore, this is not a valid reason or excuse for being immensely unhelpful, and super rude. Maxim however, is such a delight!
May 15, 2015