 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.7
94%
Recommend This Property
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Thelasso intercontinental Bora Bora was EXCELLENT
ByMelissa
27 November 2020
Everything was perfect , organized, efficient, and truly 5 star. Every employee we saw knew us by name and we felt very taken care of. The service was fantastic. The bungalow was clean and twice a day cleaned by staff and the kids came back from lunch with a cute surprise gift daily with their names on it by the staff making it even more memorable. We highly recommend this hotel.
Buen Lugar con áreas de oportunidad
ByEMdeVC
23 November 2020
El sitio es espectacular, la habitación de primera. La gastronomía con áreas de oportunidad, y a tener en cuenta que deben revisar detalladamente sus cuentas, nos cobraron una champan que pedimos top, cuando enviaron una muy normal, cuando hicimos el reclamo bajaron a una media y tuvimos que insistir y demostrar su error. Igualmente una propina que firmamos del desayuno la cobraron 10 veces más. Es decir tener mucho cuidado con las cuentas.
20th Anniversary Trip
ByMitchTB
23 November 2020
It was an amazing trip to Bora Bora IC. We celebrated our 20th Anniversary and stayed 8 nights. It was a lot of fun and a great resort. The problem of course being COVID, there was limited food/restaurant choices at the restaurant. There is availability to take a boat to the sister resort across the lagoon, but we did not opt to do that because the only time to get back is 10pm, and that proved to be late for us most nights. The food is expensive and there is not a lot of variety, but you're probably not coming to Bora Bora for the food. It's all about the view, the water and being in Bora Bora. We did 4 days of diving, so that made 8 days go by pretty fast, if you don't have a lot of water sports or excursions planned, 6 nights would be the max I would do. We stayed in the Brando suite and it is AWESOME. Definitely would not have been as excited if not in the suite. The spa is great, definitely something to see/experience. The staff is amazing and concierge Axelle is the absolute best!
Staff
ByNinga
23 November 2020
The people are lovely and genuine. First trip to French Polynesia and will come back. The rooms were over the top. Experience was magical.
Bora Bora
ByTeri
21 November 2020
This is a fantastic property for rest and relaxation. It has beautiful views and a great lagoon for snorkelling. The staff are extremely friendly and very helpful. The restaurants are great for any meal and room service was quick and efficient. The spa was fantastic, I had a 90 mins massage that was extremely rewarding after the long flight. The spa facilities are also wonderful and great to unwind. I would recommend a stay here to anyone travelling to Bora. I felt very safe even with the pandemic going on.
Trip of a lifetime
Byabright1978
19 November 2020
Been dreaming of going to Bora Bora with my wife for years. A 20th wedding anniversary trip we planned five years ago. We used a travel agent to arrange the trip and she choose ICH and we could not have been more thrilled. The rooms were clean, staff knew us by name and even remembered the drinks we liked as we came into the different restaurants. The views are magical, pictures don’t even do it justice. Just go! Felt very safe even during a pandemic.
Best place for a once in a lifetime visit!
ByJeremy1210
15 November 2020
There are no bad views on this resort. We stayed in the resort all 5 days and it was incredible! Everything was clean and the staff where super friendly and accommodating. I highly recommend this place
Great room and propery
ByAmes
13 November 2020
Great property with very knowledge staff and most were very friendly and helpful. No mini bar in room and charged for room service every time we needed something from it. Breakfast was amazing, but fancy restaurant needs help with service. Very good at COVID protocols. Felt safe. Only two small waters in room is not enough and no where to buy water on property. If mini bar needs to remain empty hotel should provide large bottles of water.
Paradise made better by excellent service
ByMazi1031
11 November 2020
This trip was the once in the lifetime trips! The service was incredible. They paid detail to our likes and names. They spoke to us with respect and gave thoughtful suggestions.
Once in a lifetime trip
ByMike88
10 November 2020
Thank you for making our once in a lifetime trip live up to our expectations.
Excellent
ByElis
10 November 2020
Etablissement au top, pilotis super ! séjour inoubliable...tout est respecté dans le contexte Covid et malgré ce contexte particulier, l'experience à l'Intercontinental restera gravée de façon positive. Très belle expérience, nous espérons revenir un jour.
Great Service
ByHappy
10 November 2020
Every Staff member was very nice and always spoke to you. The women that managed the Breakfast buffet and tables remembered your names and always welcomed you every morning.