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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 518 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    518reviews

    • 5 Stars
      412
    • 4 Stars
      61
    • 3 Stars
      20
    • 2 Stars
      13
    • 1 Stars
      12

    Family Trip Experience

    By

    22 June 2017

    club

    Our family (5 total) stayed at the Chattanooga Staybridge when visiting Lookout Mountain attractions. The suite was very comfortable for our stay, and the breakfast was very good. We did not feel crowded and multiple televisions made adults and children feel at home. We did not use the kitchenette or laundry facilities, but they were both well prepared for the needs of family accomodation. I travel a lot for business, and with two (2) very minor exceptions I did not see any need for improvements. These exceptions were the decibel level of the HVAC system (a little louder than I am accustomed to), and the number of washcloths in the linen supply. I could have asked for more, and I am sure the friendly staff would have provided them without question.
    This was my first stay at a Staybridge suite, and it will be on my short list for future business and leisure travel accomodations.

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    Great hotel for a awesome price

    By

    21 June 2017

    Could not have had a better stay experience. Starting with check in we were heated in a friendly manner and the check in process went so smoothly. All staff are extremely nice and pleasant. It feels like they are wanting to be there. Used the pantry and loved the diverse choices available. Room was spotlessly clean and a very modern feel to the room. Would definitely stay here again.

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    Great place to stay!

    By

    21 June 2017

    club

    We stayed in a two bedroom suite. It was very nice. Furniture and beds were comfortable. The staff was friendly and welcoming. Any staff we encountered greeted us and asked if we needed anything. The breakfast bar was wonderful, many choices and spread out enough that you aren't right on top of each other.

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    Stay anywhere but here

    By

    19 June 2017

    I was charged for damage to the room that was already there when I arrived. With photo evidence I still got charged for damage I did not cause. This place is garbage. Don't stay here. It's filthy and the staff are miserable.

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    Room adequate, but pool deplorable

    By

    19 June 2017

    platinumelite

    Stayed just one night. Sleep and room was acceptable,but pool and hot tub area deplorable, moldy and unacceptable. The room was clean, and looked after.

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    I was very comfortable

    By

    19 June 2017

    club

    I would definitely recommend this hotel to others as i would be staying there again when i return to the state.

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    Great Service

    By

    17 June 2017

    platinumelite

    Excellent stay while at your hotel. The food was good.
    The hold atmosphere at the hotel excellent.

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    good food

    By

    17 June 2017

    Social hour was an unexpected bonus and the food was very good.

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    Good breakfast

    By

    14 June 2017

    The rooms were much smaller than expected. Compared to other Staybridge Inn and Suites much more was expected in the room. The tv and DVD did not work properly and were difficult to fix. The pool and hot tub were not available to use during the stay due to ongoing repairs

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    Excellent choice

    By

    14 June 2017

    Great location great service and clean and comfortable rooms

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    Great Room

    By

    14 June 2017

    club

    Great experience, we had no problems everything was great.

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    Front Desk

    By

    13 June 2017

    club

    Front desk was able to accelerate my check in time do a room being cleaned. Offered helpful advice with directions and traffic. Also offered suggestions on places to dine.

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