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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 1133 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    1133reviews

    • 5 Stars
      814
    • 4 Stars
      175
    • 3 Stars
      63
    • 2 Stars
      53
    • 1 Stars
      28

    Bed

    By

    14 November 2019

    To hard might consider having a mattress topper
    available

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    Statbridge

    By

    13 November 2019

    club

    It is a nice hotel, with need of upgrades. Our first room the bed was completely broken, front desk sent maintenance to fix. He brought in boards. All that did was raise it up, bed still broken. Had to switch rooms. Second room bed was fine, but carpet was coming up by bathroom and the light fixture was hanging out of the fixture itself. Overall we had a good stay, but hotel needs upgrades especially since it is a Staybridge.

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    Comfortable rooms and excellent breakfast

    By

    12 November 2019

    club

    Stayed two nights in a double room. For the price, the hotel was excellent. The room was somewhat old but clean and comfy. Kitchen was well stocked with utensils. Beds were comfy. The breakfast was excellent and had different choices on different days. The only issue we had was with a broken thermostat in the room. We stayed during a cold weekend so it was a bit uncomfortable to not have the heaters work properly. Reported this to the front desk in the morning before we left for our outing but nobody came to fix it till we got back and complained about it again. We understand you guys are renovating but it would have been nice to have someone fix it the first time around. But overall, nice hotel.

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    Excellent quality

    By

    11 November 2019

    Loved this Hotel! The rooms were clean, quiet and comfortable. The breakfast was great, we never needed to eat lunch as there was so much food at the breakfast bar! Good coffee too. The evening cocktail hour was a great touch with food and wine or beer. Loved the outdoor fire pit and grills.
    Think it is the best hotel I have ever stayed at!

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    It will be better after the renovations

    By

    04 November 2019

    We got off to a good start with a warm welcome and helpful advice from the receptionist.
    I have had good experiences with Staybridge Suites elsewhere, but the Hot Springs location is rather run down. Renovations are scheduled to start soon, so I hope it will be better once these are complete.
    Even so, the food at breakfast and at the evening happy hour was rather poor - again, the quality isn't what I have had at other locations.

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    Great Hotel, Wonderful Staff

    By

    04 November 2019

    club

    I brought 60 women to Stay Bridge for a Women's Conference. It was so perfect. I think we had a leaky pipe under the kitchen sink and another person had an issue with a bathroom ceiling. Besides that , it was very nice!

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    Recommend highly

    By

    29 October 2019

    Recommend highly
    Stayed here over the weekend and was very pleased with the service, the cleanliness and the comfort of these rooms. It has a home like atmosphere on beautiful grounds I have nothing to complain about excellent place to stay.

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    Sad this stay

    By

    29 October 2019

    platinumelite

    I've stayed here several times over the last couple of years, but this was my last stay. Checkin was difficult - my room was not clean and when i pulled the sheets back to crawl into bed for the night, there were blood droplets on the sheets - was immediately moved to another room, but ruined the stay - their pet allowance has ruined carpets in the place - ALL the carpets need to be steam cleaned - housekeeping needs to do a better job - and the entire hotel just needs some tlc - will move all my future stays elsewhere

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    Hot Springs

    By

    27 October 2019

    club

    We had a great stay at this facility in Hot Springs Arkansas. We would recommend highly this hotel.

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    MsHappy

    By

    23 October 2019

    Bang for the buck!!! Great location with nice amenities along for the price.

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    Trail walking Arkansas!

    By

    22 October 2019

    club

    Weather was awesome and have passed through Arkansas but finally got to visit 4 State Parks. Beautiful trails and lots of info and history all around! Want to return with more endurance and like minded sporting friends.

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    Nice Stay

    By

    21 October 2019

    club

    The hotel was in good condition, the gym equipment was broken and several washers and dryers but everything else was great

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