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 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Loved bringing my puppy
ByAlly86
22 September 2016
This is the first time I've traveled with my puppy, and at 6 months I didn't want to leave her at home, so being able to bring her was a bonus. The hotel was pleasant, and looked and smelled fresh and clean despite many other guests with dogs. The room was comfortable and the staff was friendly and helpful, right down to the dog biscuits at the front desk.
Nice rooms and great service
ByJoffre
08 September 2016
Expend the night in San Antonio and the Staybridge Suites offer what we always looking for, nice area, clean rooms, great breakfast, excellent location, friendly staff, overall we enjoy our stay and looking forward to stay there in the future.
Great Stay
Byworld traveler 33
08 September 2016
Hotel was clean, staff was helpful and friendly, and I felt safe. Would recommend and would stay again.
Home like atmosphere
ByGloriaBG
06 September 2016
Enjoy staying here. The suites are comfortable and home-like. I feel safe and appreciate the covered parking.
Kitchen Area and furniture/bed are excellent
Bygvaldez88
06 September 2016
This is the second Staybridge hotel my wife and I have stayed in and I think this may become our preferred hotel chain from now on. The kitchen is always convenient and clean and the bed and furniture are very comfortable. The few things I would change would be the TV channels which were very limited and the fitness center which did not offer much other than treadmills. All in all we will definitely return to a Staybridge in the future.
Dinner and Breakfast Buffets
ByMBColorado
31 August 2016
The social evening reception started late and they ran out of food almost immediately. There were very few serving utensils, no glasses for the beer and when they put out the wine, after numerous requests for the wine, they told us they were out of wine. They fnally poured some white zinfandel in two carafes and labeled both of them cabernet and white wine and then removed the wine after 10 minutes because of the complaints. They said they're run out of wine. Only one person was working the dinner buffet and she kept saying that there were too many people and they didn't have any food. IPeople who arrived after us, sat at tables for more than 30 minutes before any other food was brought out. It was supposed to be a potato bar with chili and there never was a time when both the potatoes and chili were available at the same time. At breakfast the next morning, they ran out of fruit immediately and never replaced it. What was on the breakfast buffet was pretty skimpy. It looked even more barren than the night before. We paid extra to stay at this Staybridge because their website said they had a marvelous evening meal. We checked out a day early we were so disappointed.
Average stay
ByFrequent hotel stayer 111
28 August 2016
Typical staybrige suite stay. Room was quite, but bathroom had debris on floor. Iron was rusty making it difficult to iron work shirts and pants. Would consider another hotel when returning to area. Underground parking was very convenient.
Excellent Suite
Bymen12
24 August 2016
The room was modern and comfortable. The bed was comfortable and the room was quiet so that we were not disturbed by those walking by the room.
We enjoyed the breakfast with the exception of the crowd on the weekend.
The staff were friendly and helpful.
The pool area was very nice although we were not able to use it.
area de terrazas, asador y alberca EXCELENTE
Bycevaga1976
18 August 2016
Mi familia disfrutó mucho una tarde en la alberca y jacuzzi, después cenar en la terraza al aire libre usando los asadores. Ideal para terminar un día muy ajetreado!
remain a repeated customer
By
03 August 2016
I've resided at this property for over a year in 2013-2014, the staff is phenomenal (Jason, Annett Norman and Sandy) these folks do every thing in their power and authority to make customers stay a great one, recommend this hotel to San Antonio travelers in the future and government staff on business
Stone Oak needs improvement
Byandi2013
01 August 2016
This hotel appears to have quite a few new employees who may or may not have been trained properly and the other ones are young (not that that is a bad thing) who don't care. The food was just okay. The cleanliness was not acceptable and the employees were very loud all day when they were cleaning and slamming doors. Mistakes were made and could have been handled better but I do not believe there was a manager on duty the holiday weekend.
Staybridge Suites Stoneoak San Antonio, TX
ByOdbob1111
22 July 2016
Avoid this hotel if you want a clean comfortable stay. Food was poor, rooms were dirty, cookware was burned and not replaced. Housekeeping is a joke. All in All I travel quite extensively and my company will never use this hotel again.