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Staybridge Suites San Antonio - Stone Oak

Adventure Begins at the Staybridge Suites Stone Oak. When you are at the crossroads of booking a business trip or a vacation, the only real choice is to go Staybridge Suites Stone Oak, where you can experience the best of San Antonio while you indulge in all that our iconic destination has to offer. We are located just 10 minutes north of the San Antonio International Airport, our urban resort-style hotel offers a convenient and affordable location for guests to take in nearby attractions such as, Natural Bridge Caverns, Morgan’s Wonderland, Top Golf, SeaWorld , Six Flags Fiesta Texas, or the Riverwalk and the historic Alamo. Our location makes an excellent choice for business travelers, vacationing visitors and families relocating to the area. Along with a myriad of local attractions, some of our neighboring facilities include, N. Central VA Clinic, Methodist Stone Oak Hospital (designated advanced trauma center), and the N. Central Baptist Hospital to name a few during the factory to frontline fight during the pandemic. It is our honor to care for the guests that serve us during these times of Operation Warp Speed. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Guest suites are apartment-style studio, one bedroom or two-bedroom Suites.
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Quick Info

Hotel Highlights

  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Complimentary Breakfast
  • Standard Wireless Internet service is free for all members
  • On-Site Fitness Center Available
  • Complimentary Shuttle Available
  • Guest Rooms with Full Kitchens

Limited Time san antonio Offers


Highlights
Highlights subtitle
Welcome 4 legged Family Members
Be our Guest, Join us for "The Social"!
Enjoy a Jump Start each morning
A breath of fresh air with Spacious outdoor living
Stone Oak Meeting Room
Welcome 4 legged Family Members
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No need to leave your furry family member at home. The Staybridge Suites is pet friendly. Pet fee of $75 for stays under 6 nights or $150 for stays over 7 nights. Our hotel features a pet walking area.
Be our Guest, Join us for "The Social"!
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Enjoy our complimentary legendary Evening Social 3 nights a week Monday to Wednesday from 5:30pm-7:30pm. We are now offering our complimentary evening social in a safe grab & go format. The updates to our Social feature fresh appetizer meals in to-go boxes, as well as beer and wine, served in a way that focuses on the health & safety of our guests.
Enjoy a Jump Start each morning
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Start each day right with our complimentary hot breakfast buffet with freshly prepared favorites. Enjoy complimentary coffee anytime you need a pick me up throughout the day! Breakfast offerings have been modified with your safety in mind. Please contact this hotel for details.
A breath of fresh air with Spacious outdoor living
hightLightsImages
Our guest will be sure to enjoy our 10,000 sq. ft. outdoor courtyard featuring BBQ pavilions, pool & spa along with a lounging area with fire pit and casual seating. Perfect atmosphere to relax and unwind with plenty of space to social distance outdoors.
Stone Oak Meeting Room
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It is simple to book your meeting or event. With our Easy Meetings tool, you will find everything you need to plan and book your meeting or event in a streamlined format. Full Audio-Visual and Catering available. Reap the rewards of your event or meeting at Staybridge Suites. Learn about the extra benefits you can enjoy. Join our program today!

GETTING HERE

STAYBRIDGE SUITES SAN ANTONIO - STONE OAK
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 956 reviews
88%
Recommend This Property

Ratings Breakdown

956reviews

  • 5 Stars
    648
  • 4 Stars
    154
  • 3 Stars
    67
  • 2 Stars
    46
  • 1 Stars
    41

Not worth the price

By

18 October 2021

Just a lot of missing creature comforts. Mattress was really hard and ended up keeping us up all night (we ended up ditching our plans the next day and renting a different hotel just to try to get some sleep), there was no bag for dirty laundry, there were 2 dogs in the hallway that barked, impressively, for 12 hours straight, no individual toiletries (and the pumps didn't work, nor did they look like they have ever been "sanitized"), you had to request breakfast from someone (not conducive to the antisocial or barely awake), etc.

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Comfort bed

By

15 October 2021

Excellent place to stay with a friendly staff. Cold beer and wine with a nice meal in the wvenjng

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Excellent customer service

By

08 October 2021

We've stayed here a total of four times and customer service is great, especially the older couple at the breakfast buffet. They are our main reason for selecting this hotel every time we visit San Antonio, their customer service is above and beyond.

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Deplorable

By

08 October 2021

Por tercera vez nos hospedamos en Staybridge Suites. La primera fue en Times Square-NYC, la segunda en San Antonio Airport y esta vez en San Antonio Stone Oak. Las primeras dos experiencias fueron muy buenas. Buena oferta y mejor atención.
En esta ocasión la experiencia dejó bastante que desear. Aun evaluando con paciencia y generosidad por tratarse del tiempo post COVID, la franquicia se ha quedado muy corta en la relación de calidad- precio.
A pesar de su reclamo de limpieza y desinfección, la realidad no se ajusta a los reclamos que anuncian. Al llegar nos asignaron una habitación que no estaba lista para uso. No estaba limpia, la nevera y fregadero aún tenían residuos del huésped anterior, no tenía las toallas en el baño, faltaba la vajilla y accesorios de cocina…
El mantenimiento general mostraba severo deterioro en alfombras, cojines raídos y muebles rotos, un mando a distancia para dos tv y no funcionaba.
Nos quejamos a recepción y
Elena, muy amable, trató de ayudarnos cambiándonos a otra unidad que estaba “limpia” y con ropa de cama y accesorios de cocina completos, pero con el mismo deterioro de la primera. Lo peor era el ambiente lleno de polvo que nos exacerbó las alergias.
Desayuno - sería mejor que anunciaran que ya no lo ofrecen. pues además de muy pobre está racionado a una pieza por persona, al igual que la merienda en las tardes (lunes a miércoles). El encargado es bastante rudo y descortés. Lo cierto es que nos ofendió y nos incomodó bastante a raíz de lo cual buscamos otro hotel y nos mudamos antes de completar el término de la reservación.
Otro incidente muy desafortunado surgió al quedarse trabada la cerradura del baño. La puerta se cerró, echó automáticamente el pestillo/seguro y me quedé encerrada. No se podía abrir desde dentro ni desde afuera. Después de una hora el empleado logró abrir y el único remedio que encontró fue pegar una cinta metálica para evitar que se volviera a cerrar. La cinta se despegó unas horas después, y colocamos un bote de basura para mantener la puerta abierta.
Otros aspectos - muebles demasiado bajos (salón y equipos de baño)

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FAQs for Staybridge Suites San Antonio - Stone Oak

  • Complimentary parking is available at Staybridge Suites San Antonio - Stone Oak for hotel guests.

  • Yes, when you book your stay at Staybridge Suites San Antonio - Stone Oak direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • Yes, Staybridge Suites San Antonio - Stone Oak offers a local area shuttle. Check our Area Transportation page for more details.

  • Yes, Staybridge Suites San Antonio - Stone Oak has an outdoor pool.

  • Breakfast is included with your stay at the Staybridge Suites San Antonio - Stone Oak.

  • Breakfast at Staybridge Suites San Antonio - Stone Oak is available from 6:30 am to 9:30 am.

  • Check-in at Staybridge Suites San Antonio - Stone Oak is from 3:00 pm, and check-out time is 12:00 pm. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Staybridge Suites San Antonio - Stone Oak offers free WiFi!

  • No, there is no on site restaurant at Staybridge Suites San Antonio - Stone Oak.

  • Yes, there is an onsite fitness center at Staybridge Suites San Antonio - Stone Oak.

  • Rates for accommodations at Staybridge Suites San Antonio - Stone Oak vary by season. For your rate options, please input your dates.

  • The Staybridge Suites San Antonio - Stone Oak has 135 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Staybridge Suites San Antonio - Stone Oak. Our Pet Policy: Pets allowed with nonrefundable fee. Stays of 1 to 6 nights pet fee is 75 dollars and 7 plus nights is 150 dollars. Each pet must weigh less than 80 lbs. Pet agreement signed at check in. Record of complete and up to date vaccinations required..