 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Best Staff and always clean!!
ByKathleen
01 August 2020
This hotel by far is my favorite hotel in the Stafford area. The staff is always amazing and helpful, especially Miss Q. We love her!!!!! The rooms are always clean and the kitchen comes in handy.
It's location is convenient to all my vacation needs. It's close to my family but not too close so I can still have "me time". There are more than enough Restaurants, Grocery and Retail Stores within a 5 minute drive that I always have plenty of options. And MGM Casino is not that far away.
Great experience
BySD Moving Family
29 July 2020
The staff was very professional, helpful, and nice. The rooms were (suite) was spacious for a family of four. Bathroom and room was clean. Would recommend staying here and will stay here again.
Customer service was great
ByBudd
29 July 2020
Front office staff - especially Meliza was always helpful despite being really busy during evening shift. Always smiling trying to make the stay comfortable as possible despite environment.
Great hotel..... 2 years ago
ByJazmama
21 July 2020
We have stayed here before, same type of room for same amt of time. Unfortunately, this property has really declined. Kitchen cook top had one control knob completely irreparable, staff could not assist w finding cooking utensils, bath sink was detaching from wall, couch was completely broken, had to sit on pillows to safely sit on couch, gym equipment was either missing or broke, laundry facilities were the best part of the visit. Keep in mind there are lots of pets allowed, big and small, in this hotel and it was quite loud at times.
Great stay compared to other local hotels
ByNick
15 July 2020
Clean and very convenient location. The staff are top notch and make this a favorite in the area.
Lots of Room
ByJamCry
13 July 2020
Love staying at Staybridge resorts. The separate living and sleeping area makes it seem more like home.
Guest
ByHerma
13 July 2020
Comfortable bed and great service and pool was clean and the rooms were spotless
Great stay in comfort quiet and clean and friendly
ByAmber
12 July 2020
Everything wonderful. Smoothie experience as always with staybridge
Week long stay
ByBonBon
10 July 2020
Over all the Room was not bad needs better Internet, outdoor pool, an oven and a slip proof shower. Room service also needs to pay a little bit better attention to trash in the hallways
Needs refurbishing
ByGracie
09 July 2020
This is second time I've stayed at a Staybrige. First time was great. This hotel could be nice, but badly needs refurbishing. My room had dirty, stained carpeting and was shredded by pets in a few places. Bathtub was stained and chipped. Sofa was stained and had an odor. The positives were the nice, accommodating staff, good TV, and fairly comfortable bed. I would consider staying here again when it has been refurbished.
Post-move stay
ByTony
09 July 2020
Please see previous comments provided in the beginning of the survey.
EXCELLENT CUSTOMER SERVICE
ByAlly
08 July 2020
Thank you Meliza, Jessica, Quinn and Quatirra for your outstanding customer service!