Open Gallery
 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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Room cleanliness
ByMJMJJF
17 January 2023
Check room 615…Huge stain on ceiling in kitchen. Flat surfaces were dirty, touch points (handles and doors) were dirty. No dish soap in kitchen. This is not the standard that we would expect.
Nice to have the extra room and flexibility of a suite
ByHanzen
16 January 2023
It was a short stay for us, but very comfortable and no complaints whatsoever. Excellent breakfast with lots of options for any dietary needs. Quiet hotel with very comfortable beds so we had a great nights sleep. Would stay here again if ever in the area in the future.
Home away from home
ByTNO50
05 January 2023
We have been staying here and at the Holiday Inn next door since they opened. We enjoy this location and the friendliness of the staff. We will be back again in August 2023 if not earlier.
Great room! Very happy with experience
ByJournee1599
03 January 2023
The room was amazing and had everything we needed. It was super comfy and very large.
Amazing room and guest services. Bed comfort an issue
ByCinrob
02 January 2023
The room was perfect. We had the king suite with a separate bedroom and kitchen. All was a great layout very comfortable for 4 people. Kitchen was outfitted with everything you need. My only complaint about the rooms was the Bed mattresses were very uncomfortable. Like sleeping on a board. Hotel was right across from the st Jacob market. And antique stores. As well as a great restaurant Jacks. Food was great and huge portions!! Complimentary breakfast. Was well laid out. Quality was excellent and area was well maintained. Pool was clean but area was cold and so was the water the pool had to much chlorine it was burning our eyes. Fitness room was excellent all machines were in great shape and well maintained.
Spacious rooms
Byleboeuf1999
05 December 2022
Rooms very spacious and comfortable. It is a great location right near St Jacobs market. The bed was very comfortable and the full size fridge was a huge plus for a longer stay. I would definitely book here again.
Great rooms, poor booking agent.
BySbpdenne
29 November 2022
Great rooms, comfy beds. Staff were very pleasant but the over the phone booking agent was not great.
Comfortable homelike feel
ByXavier95
18 November 2022
I didn't expect much from my last minute booking at this hotel but I was thoroughly impressed by the attention to detail and homey improvements made to an otherwise ordinary room. The addition of a fully functional kitchen was a wonderful surprise while on the road for work. I also enjoyed the comfy king size bed in my suite. I'd highly recommend this hotel to anyone looking for a great place to stay.
Great stay
BySamnic59
17 November 2022
Great place clean good location friendly staff comfy beds!!!!!!!
My Second Home!
Bysteve786
07 November 2022
This is one of the best Staybridge Suites hotels that I have ever stayed at. I look forward to coming back again. They treat me like family and always remember my name. Sean and Justine do a great job!. Keep it up.
unclean
Byajax crew
04 November 2022
Check in occurred 1.5 hrs after we arrived even though I did the check in the day before online stating time of arrival. Room was unclean and washroom was filthy with a high urine smell.
Asked to have it clean but no one came to clean it after asking again the next day. Managers were never available nor would they give a call back. We went out to purchase disposable cutlery because the kitchen and cutlery was unclean. I did take pictures of the uncleanliness in the bathroom. This was the first time we ever had such an experience at an IHG property. Would not recommend this property nor will I stay again.
Bed was comfortable. Shower pressure was weak
ByDonnyD23
31 October 2022
Shower pressure was weak. Bed was comfortable. Faucet in kitchen was broken. Overall experience was fine but asked for a King bed and was told one was available. Upon check in had 2 queen beds. Parking is close to entrance and lots of parking.